Dairy Queen Grill & Chill

3.8
314 reviews

About

Fast Food RestaurantIce Cream ShopDairy Queen
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Details

  • Drive-throughAvailable
  • [Free/Paid] wi-fiNot available
  • RestroomAvailable
  • Welcomes familiesAvailable

Location

Dairy Queen Grill & Chill
4710 50 Ave, Bonnyville, AB
T9N 1A4, Canada

Hours

Reviews

3.8
314 reviews
5 stars
127
4 stars
89
3 stars
49
2 stars
18
1 star
31

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Customers noted issues with cleanliness, particularly in the bathrooms and dining area.

Order Accuracy

Many reviews highlighted frequent mistakes with orders, including missing items and incorrect food.

Customer Service

While some customers praised the friendly staff, others reported rude service and unhelpful responses to complaints.

Food Quality

Feedback on food quality was mixed, with some enjoying the burgers and ice cream, while others found items stale or poorly prepared.

Pricing

Several customers expressed concerns about high prices relative to portion sizes and quality.
  • AH
    Abby Hutchinson
    6 days ago
    4.0
    It was good
  • CK
    Corina Kowalchuk
    Dec 6, 2025
    2.0
    When you walk in, the smell of urinal cakes hits you immediately, and the place has a generally unpleasant, funky odor. The backs of the seats are dirty, and overall, the cleanliness of this establishment has noticeably declined over the past few years.
  • SF
    Shae F
    Oct 20, 2025
    1.0
    Probably the worst Take-away experience I have had. I ordered a Mushroom burger meal with a Poutine and fountain drink. Also included in my order was 2 grilled ranch chicken snack wraps, a mini smarties blizzard and 2 garlic sauces. Upon receiving my order i had no garlic sauce and no blizzard. Mistake corrected after notifying an employee- although I had to Re-Pay for the dips as the person who took order threw out my receipt, so they made me repay as they “couldn’t confirm if I had paid,” but proceeded to give me the blizzard. 100% my fault for not thoroughly checking the bag before I drove 1hr home. But upon checking I found a completely different burger than I ordered (a flamethrower, which I will not eat) and both of the snack wraps made incorrectly. Very disappointed!
  • LS
    Loretta May Stewart
    Sep 4, 2025
    5.0
    The coffee was strong and hot just the way I like it. My grilled chicken salad was up to par.
  • DS
    Dan S
    Jul 18, 2025
    2.0
    The two flamethrower chicken wraps tasted as if the lettuce had been bad for sometime. I could taste this very strongly over the flamethrower sauce which says alot....

Frequently Asked Questions About Dairy Queen Grill & Chill

What types of food and treats are offered at Dairy Queen Grill & Chill in Bonnyville?

Dairy Queen Grill & Chill offers soft-serve ice cream, signature shakes, Blizzard® Treats, Chicken Strip Baskets, Grillburgers®, and ice cream cakes.

What are the operating hours for Dairy Queen Grill & Chill in Bonnyville?

The restaurant is open daily from 10:00 AM to 10:00 PM.