Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Banff Subway® Restaurant at 137 Banff Avenue brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
Customer experiences with service were mixed, with many praising friendly and efficient staff, while others reported rude and dismissive behavior from certain employees.
Food Quality
Feedback on food quality varied; some customers enjoyed fresh ingredients and well-made sandwiches, while others complained about stale bread, insufficient toppings, and hygiene issues.
Cleanliness
The cleanliness of the shop received positive remarks from several customers, although there were also complaints regarding food safety practices.
Staff Attitude
While many reviews highlighted friendly and accommodating staff, there were notable instances of poor customer service and unprofessional behavior from some employees.
HK
harmandeep kaur
3 days ago
5.0
Stopped by for lunch and had a great experience. The veggies were fresh, bread was soft, and the service was quick. Definitely coming back!”
BB
Bruno Bumbacco
3 days ago
1.0
Dennis needs to learn how to talk to customers.
Horrible service. Needs to be put through training on how to talk to humans.
Very rude rushing orders no manners
PG
Paras Goyal
Feb 17, 2026
5.0
Noli, took my order and he did a great job.
DT
DushyAnt TyAgi
Feb 2, 2026
5.0
Went today morning to grab my subway, was happy with the pleasant vibes. One of the asian gave me really good service and was knowledgeable about the toppings, for sure coming back
JT
Jimit Thakkar
Jan 28, 2026
1.0
I wouldn’t even want to give one star, but I’m leaving one just to post this review.
We ordered a veggie patty sub and were served by a lady who showed a complete lack of food safety awareness. She handled pepperoni and then, without changing gloves, proceeded to prepare our veggie patty sub. This is completely unacceptable, especially for customers who choose vegetarian options.
On top of that, her attitude was very rude throughout the order. We were charged around $15 for a foot-long sub, yet only a very small amount of vegetables (just a couple of pieces each) were added.
She also didn’t ask whether the order was for dine-in or takeout, which is basic customer service. To make matters worse, the patty was
cold and the bread was burnt.
Overall, this was a very disappointing experience in terms of hygiene, service, and food quality.
The Subway restaurant is located at 137 Banff Avenue, Bay 9, Banff, AB, T1L 1A7, Canada, within Banff National Park.
What are the operating hours of the Subway in Banff?
The Subway in Banff is open daily from 8:00 AM to 3:00 AM, serving breakfast, lunch, and dinner.
Can I order Subway Banff's menu online or via an app?
Yes, you can order Subway Banff's menu quickly and easily online or through the Subway app.
Does Subway Banff offer catering services?
Yes, Subway Banff offers catering services to meet your event needs.
What payment methods are accepted at Subway Banff?
Subway Banff accepts American Express, Mastercard, and Visa for payment.
Is dine-in available at Subway Banff?
Yes, Subway Banff serves customers who wish to dine in the restaurant.
What type of food does Subway Banff offer?
Subway Banff offers fresh sandwiches including Footlongs, 6” sandwiches, wraps, and salads made with fresh cut veggies and protein options, along with fresh-baked bread and cookies.
What nearby dining options are available around Subway Banff?
Nearby dining options include The Eddie Burger and Bar, Tooloulous (a Cajun and Creole restaurant and cafe), UNA (pizza restaurant and bar), and Coyotes Southwestern Grill (American barbecue restaurant). These offer diverse choices if you want to explore more around Banff Avenue.
Are there any nearby parks or outdoor attractions close to Subway Banff?
Yes, Subway Banff is near Downtown Banff park and the famous Lake Louise in Banff National Park, great for outdoor activities before or after your meal.
What local shops are near Subway Banff that customers might visit?
Customers can visit Rude Girls, a nearby sporting goods and skate shop, for outdoor gear and equipment while in the Banff area.
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