McDonald's

3.7
2699 reviews
Dine-in Take-out
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Business Details

116 Banff Avenue, BANFF, AB
T1L 1H1, Canada
(403) 762-5232
https://www.mcdonalds.com/ca
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About

Fast Food RestaurantRestaurantIce Cream ShopCoffee ShopSalad ShopSandwich Restaurant
From the Big Mac to the Quarter Pounder, we have been serving smiles and memories, coast-to-coast, since 1967.

Details

  • Dine-inAvailable
  • DeliveryNot available
  • TakeoutAvailable
  • DebitAvailable

Location

McDonald's
116 Banff Avenue, BANFF, AB
T1L 1H1, Canada

Hours

Reviews

3.7
2,699 reviews
5 stars
1,018
4 stars
752
3 stars
437
2 stars
159
1 star
333

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Multiple reviews highlighted unsanitary conditions, including dirty tables and bathrooms.

Service Speed

Customers frequently complained about slow service and long wait times, especially during busy hours.

Order Accuracy

Several customers reported issues with incorrect orders and missing items, leading to frustration.

Staff Attitude

There were mixed reviews about staff attitude, with some praising friendly service while others reported rudeness and unprofessional behavior.

Food Quality

Feedback on food quality was inconsistent, with some enjoying their meals while others received cold or poorly prepared food.
  • AM
    Aoife mccabe
    Nov 10, 2025
    5.0
    The hardest working and most efficient workers especially at 2am! So impressed by their patience and good vibes:) thank you sm
  • BL
    Brandon Le
    Nov 9, 2025
    3.0
    The bon bons were not as good as I hoped, but the cookie butter one was nice. The McDonalds in Canada are not as nice as the ones in the US in my opinion, but maybe that’s because of the locations I chose. Still has all the classic items here. Looks nice on the outside but not a lot of seating inside and very bland.
  • RB
    Rylan Barlow
    Nov 1, 2025
    1.0
    Staff don't take orders promptly, they don't listen to the order and deliver the wrong food. The burgers can be dripping with grease. Mcondalds has fallen on hard times.
  • XT
    Xtal Tha
    Oct 28, 2025
    1.0
    new policy: won’t give you a tray after 11pm. impossible to transport all your food to a table without spilling stuff. can’t eat fries at a table because they spill everywhere. won’t give you a bag unless you pay for it. i couldn’t juggle my 5 things and spilled my nuggets on the way to my table. they wouldn’t remake them or refund me until i pushed. im a young guy. kids and the elderly almost certainly gonna have a way harder time than me with no trays. idiotic policy that should be reconsidered.
  • MK
    Maksym Kosinov
    Oct 27, 2025
    1.0
    We ordered food here about 15 minutes ago: one Big Mac and one Double Big Mac. Instead of the Double, we were given a regular Big Mac in the Double Big Mac box. The poutine (almost $6) was filled only halfway — that’s unacceptable for the price. The place was full of customers, but it looked like only two people were preparing the orders, so the quality control was clearly missing. I would not recommend taking food to go from this location without checking your order carefully before leaving. Very disappointing experience.
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Frequently Asked Questions About McDonald's

What are the opening hours of McDonald's in Banff?

McDonald's in Banff is open 24 hours a day, seven days a week, from 00:00 to 23:59.

Does this McDonald's location have a drive-through service?

No, the McDonald's at 116 Banff Avenue does not offer drive-through service.