Certified by Shawarma Palace- Airdrie • Mar 01, 2026
Reviews
4.4
983 reviews
5 stars
752
4 stars
84
3 stars
33
2 stars
23
1 star
91
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers frequently praised the delicious and flavorful shawarma, with many considering it the best in the area.
Service
The staff received high marks for being friendly, accommodating, and providing excellent customer service, particularly during busy times.
Portion Sizes
Many reviews highlighted generous portion sizes, contributing to a positive dining experience.
Inconsistency
Some customers reported inconsistencies in food quality and service, including issues with food preparation and long wait times.
Cleanliness Concerns
A few reviews raised serious concerns about cleanliness and food safety, with reports of unsanitary conditions.
JS
Jagga Saab
3 days ago
5.0
Their chicken is my everyday routine. I cannot miss even a single day. Fully loaded with flavours and soo juicy. Thank u Guys.
CP
Carlos Panda
4 days ago
1.0
The taste of the food was a bit off compared to other locations. The meat had a very sour flavor, which was unpleasant. The service was also disappointing—the server was slow and seemed nonchalant throughout.
JB
Joumana BH
4 days ago
1.0
The food is decent, but the customer service was very disappointing. I placed an order and cancelled it almost immediately after realizing I forgot to add something. I was told they were “already preparing it” and refused to refund my $20, which felt unreasonable given how quickly I cancelled.
I also went to the store in person, and the service was extremely slow and the staff were unprofessional.
Unfortunately, because of this experience, I won’t be returning.
JS
Juan Carlos Soriano
4 days ago
1.0
Trying to book food in advance for an event .. instead of helping or understanding they were very demanding...took my business somewhere else and you should as well.
GC
Guillaume Chan
Feb 15, 2026
5.0
I freaking love this place. Have been a loyal customer for the last 10 years if not longer.
The staff always hooks me up, they know the order. sometimes it's a couple free pieces of baklava, sometimes I get an extra potato or 2 in my platter. I had requested a shirt, and they pulled through.
Last night I went, and I guess I wasn't the only one that thought it was a suitable valentines day meal. I've never seen the line that long. I waited 39 minutes, but with how hard that team works, and how much value and flavor there is in the food, I had no issue waiting. A newer employee I'd not met did forget my potatoes, but I was able to get over it pretty quick by just fiving in to the rest of the platter. Keep it up guys!
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Certified March 01, 2026Yext Knowledge Graph
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