Customers frequently reported poor service, including long wait times, incorrect orders, and unhelpful staff.
Food Quality
Many reviews highlighted issues with food quality, such as cold meals, missing items, and poorly prepared food.
Cleanliness
Numerous customers noted unsanitary conditions in the restaurant, including dirty dining areas and bathrooms.
Staff Performance
While some staff were praised for their friendliness, many reviews indicated a lack of professionalism and training among employees.
DL
David Lanciault
2 days ago
5.0
Drive-thru, very fast!
RK
R Khoja
Dec 31, 2025
1.0
My first time going to this location they are very confused very unorganized couldn't believe I had to wait 5 minutes for an orange juice I highly recommend team building skills even with your managers they seem very confused
LC
Laura Croutch
Dec 29, 2025
2.0
Consistently disappointing this year.
Ordered a breakfast sandwich the other day and the egg was missing. 🤦♀️
I was on my way home to hop on a work meeting, so I didn't have time to come back and chew someone out. It's a BREAKFAST sandwich! It's supposed to have egg on it.
Because I was in my meeting and had ordered via the app, I couldn't call the store. So I filled out their complaint form on the app and got 10,000 points for the mistake.
The management at this place must be seriously lacking. Back in 2011, 2012, me and my friends would drive FROM Calgary, specifically to this McDonald's because it was so good. It was also a great place for us to hang out after going to Genesis. Oh how the mighty have fallen though. This location is now the craziest one of Airdrie (and that says something because Coopers was absolute garbage over the past couple years). Now, the Edmonton Trail and the WAL MART locations are the only ones worth going to.
TC
Thereon Chief
Dec 23, 2025
1.0
Unprofessional to say the least. Ordered a chicken wrap meal, but did not clarify the drink. When I went to pick up my order, I was handed the wrong one. When I was handed the right order they missed my coffee that I ordered with it. It should not have to be up to the customer to pick up for your lack of customer service skills.
The lettuce in the wrap was disgusting. Old and soggy
Bathroom was also pretty gross
RL
Robert Lackey
Dec 22, 2025
1.0
I ordered a bacon and egg McMuffin and they screwed it up. The guy at the drive-through was incredibly rude.
What are the opening hours for McDonald's at 924 Yankee Valley Road SE in Airdrie?
McDonald's at this location is open 24 hours a day, 7 days a week.
Does this McDonald's offer delivery and during what hours?
Yes, delivery is available 24/7 at this McDonald's location.
Is there a drive-through service available at this McDonald's?
Yes, the drive-through is open 24 hours every day at this McDonald's.
What payment options are accepted at this McDonald's?
This McDonald's accepts American Express, Cash, Discover, Mastercard, and Visa.
What types of meals are served at this McDonald's?
This location serves breakfast, lunch, and dinner meals.
Can I pick up my order in-store at this McDonald's?
Yes, in-store pickup is offered at this location.
Is this McDonald's family-friendly and do they have a children's menu?
Yes, McDonald's welcomes families and offers a children's menu.
What are some nearby restaurants close to McDonald's where I can visit after my meal?
Nearby dining options include Big T's BBQ & Smokehouse, Shawarma Palace, Ricky's All Day Grill, Pizza 73, and Quiznos.
Are there convenient nearby services to visit before or after dining at McDonald's?
Yes, nearby services include Yankee Valley Dental for health care, Oscars Nails for beauty treatments, and Services Pro INC. for carpet cleaning.
What nearby facilities can help with transit or shopping around McDonald's?
Nearby places include 7-Eleven Canada for convenience items and gas, RBC Royal Bank for banking needs, and Sobeys Liquor Kingsview for grocery and liquor shopping.