Customers frequently reported poor service, including long wait times, incorrect orders, and unhelpful staff.
Food Quality
Many reviews mentioned cold or improperly prepared food, with several customers expressing concerns about food safety.
Cleanliness
Numerous complaints highlighted unsanitary conditions in the dining area and bathrooms, contributing to a negative dining experience.
Staff Attitude
While some staff were praised for their friendliness, many reviews noted a lack of professionalism and care from the majority of employees.
Order Accuracy
A significant number of customers experienced issues with order accuracy, often receiving incomplete or incorrect items.
CC
Chris
6 days ago
1.0
It's a typical mcdonalds, the staff are the only saving grace here. The food is sub par and the atmosphere is dreadful.
DH
Dhanesha Hemani
Nov 8, 2025
4.0
Giving it a 4 star only because they have limited coffee options. Would like them to come up with more. Their coffee is pretty decent. Did a drive-thru only, don’t know what interiors look like
RR
rdenijke
Nov 4, 2025
1.0
This was one of the worst McDonald’s experiences I’ve ever had. The service was extremely poor, the staff seemed uninterested and unhelpful. There was no self-serve ketchup available, no ice in the fountain drink machine, and no one bothered to ask if my order was for here or to go.
They didn’t even ask if I wanted to upgrade my meal or add anything else, which is basic customer service at any McDonald’s. The entire visit felt careless and disorganized.
I honestly expect much better from a major brand like McDonald’s, this location really needs serious management attention and staff training
JC
Justin Cooper
Oct 31, 2025
1.0
Went to McDonald's after trick or treating with the kiddos. Two kids screaming in the car so I didnt check the order in the drive thru. And sure enough I got home and there is no nuggets in the nugget happy meal.
The most frusterating part is they weren't even busy when our family went.
DL
darren luft
Oct 31, 2025
1.0
I don't write very many reviews but the service at this restaurant is horrendous.
In fact the worst I have ever experienced in my life.
And not just once or twice it's every time I go there for months now.
I should have stopped going there a long time ago but I'm definitely done with this pathetic excuse for a restaurant now and yes I did go there enough to make a difference sometimes a couple times a day.
I had to give this hole a star but it definitely does not deserve it.
What are the opening hours for McDonald's at 924 Yankee Valley Road SE in Airdrie?
McDonald's at this location is open 24 hours a day, 7 days a week.
Does this McDonald's offer delivery and during what hours?
Yes, delivery is available 24/7 at this McDonald's location.
Is there a drive-through service available at this McDonald's?
Yes, the drive-through is open 24 hours every day at this McDonald's.
What payment options are accepted at this McDonald's?
This McDonald's accepts American Express, Cash, Discover, Mastercard, and Visa.
What types of meals are served at this McDonald's?
This location serves breakfast, lunch, and dinner meals.
Can I pick up my order in-store at this McDonald's?
Yes, in-store pickup is offered at this location.
Is this McDonald's family-friendly and do they have a children's menu?
Yes, McDonald's welcomes families and offers a children's menu.
What are some nearby restaurants close to McDonald's where I can visit after my meal?
Nearby dining options include Big T's BBQ & Smokehouse, Shawarma Palace, Ricky's All Day Grill, Pizza 73, and Quiznos.
Are there convenient nearby services to visit before or after dining at McDonald's?
Yes, nearby services include Yankee Valley Dental for health care, Oscars Nails for beauty treatments, and Services Pro INC. for carpet cleaning.
What nearby facilities can help with transit or shopping around McDonald's?
Nearby places include 7-Eleven Canada for convenience items and gas, RBC Royal Bank for banking needs, and Sobeys Liquor Kingsview for grocery and liquor shopping.