McDonald's

3.1
1830 reviews
Drive-Thru Curbside McDelivery

About

Fast Food RestaurantRestaurantIce Cream ShopCoffee ShopSalad ShopSandwich RestaurantMcDonald's
From the Big Mac to the Quarter Pounder, we have been serving smiles and memories, coast-to-coast, since 1967.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

McDonald's
104 Edmonton Trail N.E., Airdrie, AB
T4B 1S2, Canada

Hours

Reviews

3.1
1,830 reviews
5 stars
476
4 stars
356
3 stars
297
2 stars
187
1 star
514

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported rude staff and poor customer service, with many mentioning long wait times and incorrect orders.

Food Quality

Numerous reviews highlighted issues with cold, stale, or poorly prepared food, leading to dissatisfaction among patrons.

Cleanliness

Several customers noted unsanitary conditions, including dirty tables and malfunctioning bathroom facilities.

Order Accuracy

A significant number of reviews mentioned frequent mistakes with orders, including missing items and incorrect food preparation.

Positive Experiences

Despite the negative feedback, some customers praised specific staff members for their excellent service and highlighted the play area as a positive feature.
  • RK
    R Khoja
    Dec 31, 2025
    1.0
    Rude very rude drive-thru employees also manager has no control over her staff being in a small town they should really value the local business which they clearly don't based on their customer service skills
  • CS
    Chris S.
    Dec 30, 2025
    1.0
    I live near here so I go here a fair bit, they almost always screw up your order in one way or another. Usually the food is ice cold and more often than not they give you the wrong items. I'd highly recommend going to a different McDonald's. Employees need some reading lessons.
  • OA
    Omar Ali
    Dec 30, 2025
    5.0
    I was passing by Airdrie on Xmas Day 2025 & decided to do a quick drive thru at this location. I was amazed by the service provided by Rebecca, Ritta & another lovely lady at the food pick-up window (who I don't remember the name for). All 3 of them are assets to the McDonald's Edmonton Trail, Airdrie.
  • JB
    Jonathan Bigsorrelhorse
    Dec 21, 2025
    1.0
    Didn't give us straws and my drink is Wyeth Watery one drink was fill half ways they be acting like everything is coming out of there pocket million dollar fast food restaurants and they ain't giving straws
  • RK
    R K
    Dec 18, 2025
    1.0
    Talk about horrible service when you tell them they make a mistake on the order and you tell them common sense isn't very common I'm the one that gets in trouble and being told to leave wow talk about store that can't handle criticism this is Canada I have a right to express my feelings without being rude if you can't handle criticism get out of the service industry if you got it right the first time we wouldn't have had that conversation. Find a new job I will find a new place for breakfast lots of other options in town

Frequently Asked Questions About McDonald's

What are the operating hours for McDonald's in Airdrie?

McDonald's in Airdrie is open 24 hours a day, 7 days a week.

Is McDonald's in Airdrie open for delivery service all day?

Yes, McDonald's offers delivery service 24 hours every day of the week.