Customers frequently reported rude staff and poor customer service, with many mentioning long wait times and incorrect orders.
Food Quality
Numerous reviews highlighted issues with cold, stale, or poorly prepared food, leading to dissatisfaction among patrons.
Cleanliness
Several customers noted unsanitary conditions, including dirty tables and malfunctioning bathroom facilities.
Order Accuracy
A significant number of reviews mentioned frequent mistakes with orders, including missing items and incorrect food preparation.
Positive Experiences
Despite the negative feedback, some customers praised specific staff members for their excellent service and highlighted the play area as a positive feature.
RK
R Khoja
Dec 31, 2025
1.0
Rude very rude drive-thru employees also manager has no control over her staff being in a small town they should really value the local business which they clearly don't based on their customer service skills
CS
Chris S.
Dec 30, 2025
1.0
I live near here so I go here a fair bit, they almost always screw up your order in one way or another. Usually the food is ice cold and more often than not they give you the wrong items. I'd highly recommend going to a different McDonald's. Employees need some reading lessons.
OA
Omar Ali
Dec 30, 2025
5.0
I was passing by Airdrie on Xmas Day 2025 & decided to do a quick drive thru at this location. I was amazed by the service provided by Rebecca, Ritta & another lovely lady at the food pick-up window (who I don't remember the name for). All 3 of them are assets to the McDonald's Edmonton Trail, Airdrie.
JB
Jonathan Bigsorrelhorse
Dec 21, 2025
1.0
Didn't give us straws and my drink is Wyeth
Watery one drink was fill half ways they be acting like everything is coming out of there pocket million dollar fast food restaurants and they ain't giving straws
RK
R K
Dec 18, 2025
1.0
Talk about horrible service when you tell them they make a mistake on the order and you tell them common sense isn't very common I'm the one that gets in trouble and being told to leave wow talk about store that can't handle criticism this is Canada I have a right to express my feelings without being rude if you can't handle criticism get out of the service industry if you got it right the first time we wouldn't have had that conversation. Find a new job I will find a new place for breakfast lots of other options in town
What are the operating hours for McDonald's in Airdrie?
McDonald's in Airdrie is open 24 hours a day, 7 days a week.
Is McDonald's in Airdrie open for delivery service all day?
Yes, McDonald's offers delivery service 24 hours every day of the week.
Does the Airdrie McDonald's have a drive-through service and when is it available?
Yes, the McDonald's in Airdrie has a drive-through that is open 24/7.
What types of pickup and delivery services does McDonald's Airdrie offer?
They offer in-store pickup, curbside pickup, and delivery services.
What meal options are available at McDonald's Airdrie?
McDonald's in Airdrie serves breakfast, lunch, and dinner meals.
Are there payment options available besides cash at McDonald's Airdrie?
Yes, they accept American Express, Discover, MasterCard, Visa, and cash.
Does McDonald's Airdrie offer a children’s menu?
Yes, McDonald's Airdrie has a children's menu available.
Which nearby fast food restaurants can I visit around McDonald's Airdrie?
Nearby, you can find Pizza Hut, Pita Pit, Subway, and Airdrie DQ for additional fast food options.
What nearby services are available for someone visiting McDonald's in Airdrie?
You can access services like Avodah Business Centre for events, various real estate agents like Bob Hill Century21, and automotive services such as W & B Auto Repair nearby.
Are there any nearby entertainment or recreational places close to McDonald's Airdrie?
Yes, you can visit Champions Lounge and Gaming for nightlife or check out Master Rim's Taekwondo club for fitness activities near McDonald's Airdrie.