McDonald's

2.9
766 reviews
Temporarily Closed

About

Fast Food RestaurantRestaurantIce Cream ShopCoffee ShopSalad ShopSandwich Restaurant
From the Big Mac to the Quarter Pounder, we have been serving smiles and memories, coast-to-coast, since 1967.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

McDonald's
2881 Main St. South, AIRDRIE, AB
T4B 3G5, Canada

Hours

Reviews

2.9
766 reviews
5 stars
164
4 stars
149
3 stars
156
2 stars
76
1 star
221

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported long wait times for their orders, often exceeding 20 minutes, even during non-busy hours.

Food Quality

Many reviews highlighted issues with food quality, including cold, stale, or improperly prepared items, leading to customer dissatisfaction.

Cleanliness

The restaurant was often described as dirty, with unclean tables and trash cans, contributing to a negative dining experience.

Staff Attitude

Several customers noted rude or unhelpful staff interactions, with complaints about poor customer service and lack of urgency.

Management Issues

There were multiple mentions of inadequate management, including understaffing and lack of proper training for employees.
  • SS
    Strailax
    4 days ago
    1.0
    Took forever, just watching people stand around
  • AM
    Alicia Methot
    Nov 4, 2025
    1.0
    Ordered 2 hot fudge sundae’s they were the worst I have ever had. Only 1 blob of fudge that was hard like a rock and tasted like it was burnt. Did they forget to heat it up, or did they burn it? I’m not sure. I can’t believe they served it to us. We Will NEVER eat here again.
  • YU
    Yikes UwU
    Sep 17, 2025
    4.0
    Jayden’s aka Jaydenator service was above and beyond! Really impressed! They got a fly problem tho…
  • AS
    A S
    Aug 22, 2025
    5.0
    The customers make this place unbearable, yall need to learn to use the self serve machines stop standing in line and then getting upset when u dont get your order fast enough, watched a woman literally give her receipt back saying “i cant wait this long” she waited 7 mins for a coffee during dinner rush…like yall need to chill theres like 3 people working i felt so bad for the lady and when yall do dumb shit like that it makes the workers literally panic they panic with orders orders mess up and so fourth. respect your fellow human beings and understand that they dont have enough staff
  • TM
    Taylor Molnar
    Aug 13, 2025
    1.0
    This review is directed at all employees/leaders working at this location but specifically the employees for August 13th at 10:00am As previous reviews have mentioned, it’s a Walmart McDonald’s so expectations are low but there are simple standards that can be met with ease by anyone within the age range that gets hired at a “fast” food location. I quote fast due to the fact the employees have absolutely no sense of urgency whatsoever, I watched today as the associate taking care of the front desk made 4 coffee with minimal ingredients. This task took 5 minutes to put a few creams and sugars into the coffee and put lids on, a task that should take no more than 1 minute or less. Along with that, I ordered a coffee and a hash brown, this took 16 minutes to complete for whatever reason. The hashbrowns were made fresh so obviously that takes a few minutes, but I’ve worked at McDonald’s and I know it doesn’t take 16 minutes to do this. All of this could be forgiven if it was busy as the Walmart McDonald’s usually don’t have more than 3 employees at any given time but it wasn’t busy, they were handling 3 orders at this time 2 of which were just coffee and one a egg mcmuffin and a hash brown (which was ordered 5 minutes after mine and was given to the other customer 2 minutes before ). A simple solution would be hiring some people who actually will have even the slightest bit of urgency, it is a lame job and it’s not fun but it doesn’t take much effort to work at a McDonald’s. This experience isn’t world ending but with the low expectations McDonald’s sets, it would be atleast good if they met those, but everytime I go to this location it’s always way to long, not made correctly, and just disappointing. The staff team needs to be reworked, trained, fired and switched, anything.

Frequently Asked Questions About McDonald's

What are the operating hours for McDonald's in Airdrie?

McDonald's in Airdrie is open every day from 7:00 AM to 10:00 PM.

Does this McDonald's location have a drive-through service?

No, this McDonald's location does not have a drive-through service and it is closed for drive-through all days of the week.