Customers frequently reported long wait times for their orders, often exceeding 20 minutes, even during non-busy hours.
Food Quality
Many reviews highlighted issues with food quality, including cold, stale, or improperly prepared items, leading to customer dissatisfaction.
Cleanliness
The restaurant was often described as dirty, with unclean tables and trash cans, contributing to a negative dining experience.
Staff Attitude
Several customers noted rude or unhelpful staff interactions, with complaints about poor customer service and lack of urgency.
Management Issues
There were multiple mentions of inadequate management, including understaffing and lack of proper training for employees.
SS
Strailax
4 days ago
1.0
Took forever, just watching people stand around
AM
Alicia Methot
Nov 4, 2025
1.0
Ordered 2 hot fudge sundae’s they were the worst I have ever had. Only 1 blob of fudge that was hard like a rock and tasted like it was burnt. Did they forget to heat it up, or did they burn it? I’m not sure. I can’t believe they served it to us. We Will NEVER eat here again.
YU
Yikes UwU
Sep 17, 2025
4.0
Jayden’s aka Jaydenator service was above and beyond! Really impressed!
They got a fly problem tho…
AS
A S
Aug 22, 2025
5.0
The customers make this place unbearable, yall need to learn to use the self serve machines stop standing in line and then getting upset when u dont get your order fast enough, watched a woman literally give her receipt back saying “i cant wait this long” she waited 7 mins for a coffee during dinner rush…like yall need to chill theres like 3 people working i felt so bad for the lady and when yall do dumb shit like that it makes the workers literally panic they panic with orders orders mess up and so fourth. respect your fellow human beings and understand that they dont have enough staff
TM
Taylor Molnar
Aug 13, 2025
1.0
This review is directed at all employees/leaders working at this location but specifically the employees for August 13th at 10:00am
As previous reviews have mentioned, it’s a Walmart McDonald’s so expectations are low but there are simple standards that can be met with ease by anyone within the age range that gets hired at a “fast” food location. I quote fast due to the fact the employees have absolutely no sense of urgency whatsoever, I watched today as the associate taking care of the front desk made 4 coffee with minimal ingredients. This task took 5 minutes to put a few creams and sugars into the coffee and put lids on, a task that should take no more than 1 minute or less. Along with that, I ordered a coffee and a hash brown, this took 16 minutes to complete for whatever reason. The hashbrowns were made fresh so obviously that takes a few minutes, but I’ve worked at McDonald’s and I know it doesn’t take 16 minutes to do this. All of this could be forgiven if it was busy as the Walmart McDonald’s usually don’t have more than 3 employees at any given time but it wasn’t busy, they were handling 3 orders at this time 2 of which were just coffee and one a egg mcmuffin and a hash brown (which was ordered 5 minutes after mine and was given to the other customer 2 minutes before ). A simple solution would be hiring some people who actually will have even the slightest bit of urgency, it is a lame job and it’s not fun but it doesn’t take much effort to work at a McDonald’s. This experience isn’t world ending but with the low expectations McDonald’s sets, it would be atleast good if they met those, but everytime I go to this location it’s always way to long, not made correctly, and just disappointing. The staff team needs to be reworked, trained, fired and switched, anything.
What are the operating hours for McDonald's in Airdrie?
McDonald's in Airdrie is open every day from 7:00 AM to 10:00 PM.
Does this McDonald's location have a drive-through service?
No, this McDonald's location does not have a drive-through service and it is closed for drive-through all days of the week.
Can I order food online or use mobile apps for this McDonald's?
Yes, you can order food online and use mobile apps. The Android app is available at https://play.google.com/store/apps/details?id=com.mcdonalds.superapp and the iOS app at https://apps.apple.com/app/apple-store/id375695000.
What types of meals are served at this McDonald's location?
This McDonald's serves lunch and dinner meals.
What payment methods are accepted at this McDonald's?
Accepted payment options include American Express, Cash, Discover, MasterCard, and Visa.
Is there a drive-through at this McDonald's in Airdrie?
No, this location does not offer a drive-through, so dine-in, in-store pickup, and delivery are the available options.
What are the pickup and delivery options available at this McDonald's?
This McDonald's offers in-store pickup and delivery services for your convenience.
What nearby places can customers visit before or after eating at McDonald's?
Nearby places include Walmart Canada, Walmart Vision Centre, The Home Depot, and Planet Fitness, where customers can do shopping, electronics, gardening, and fitness activities.
Are there any nearby coffee shops close to McDonald's in Airdrie?
Yes, Tim Hortons is a nearby coffee shop and cafe where customers can grab coffee or snacks before or after visiting McDonald's.
Where can I find financial and banking services near McDonald's Airdrie?
There are several nearby options including Western Union, RBC Royal Bank ATM, and Scotiabank for your financial service needs.