Many customers reported slow service, incorrect orders, and missing items, particularly in the drive-thru.
Food Quality
Several reviews mentioned cold or poorly prepared food, including undercooked fries and incorrect items.
Customer Care
While some staff provided excellent service and went above and beyond, others were reported as rude or dismissive.
Cleanliness
The cleanliness of the location was frequently criticized, with reports of dirty tables and unsanitary conditions.
Mixed Experiences
Overall, experiences varied widely, with some customers praising the food and service while others expressed significant dissatisfaction.
JD
john doe
3 days ago
1.0
When we received our delivery the food was cold and they forgot half my order. Two hashbrowns were missing and the hotcake syrup, knife, and fork were also missing. We were not given straws for any of our drinks.
FS
Fanghui Sun
3 days ago
1.0
This is unacceptable! I ordered 4 meals, got all drinks and sides, but only 3 muffins! They told me “ you didn’t order the fourth meal.” Then where is the drink and side come from? This is not the first time! I paid for my meal and did not receive what I ordered. I should not have to lose money because of repeated mistakes. This location sucks!
DP
daniela parra
Feb 23, 2026
3.0
This morning I went through the drive thru and there was no line not busy at all. I order, pay then go up to the second window and I was told to go to the third window, I was confused because no one was coming behind me I say at the third window for 5 minutes and still no one was behind me when I left. I just think it’s unnecessary for them to do that but it’s just for their drive times to be good🙄
AS
Aman Singh
Feb 17, 2026
1.0
We ordered from mcdonalds and we two cheeseburgers and 2 junior chickens i did not get anything between buns in one cheeseburger just cheese nothing else and ordered coke with no ice and yet my glass filled with ice i just have one suggestion for employee she was so rude with us if you. Are not want to work just quit
CR
C R
Feb 14, 2026
1.0
Unfortunately this location is the closest easiest place to get coffee on my way to work , I used to get a coffee and two breakfast burritos a common super quick item always on the breakfast menu every day the burritos would take longer and longer every time eventually sending me to the 2nd window to “wait” more then once so I eventually stopped ordering burritos or any other simple fast easy item . I order a coffee 5-6 days a week on average they get my order wrong about 1/5 . Since I can’t even trust them to make and serve a coffee correctly I will be looking for a new place to get my morning coffee even if it cost me extra time in the morning .
What are the operating hours of McDonald's at 900, 401 Coopers BV SW, Airdrie?
McDonald's is open 24 hours a day, 7 days a week.
Does McDonald's at this location offer delivery services?
Yes, delivery is available 24 hours a day, 7 days a week.
Is there a drive-through service at this McDonald's?
Yes, the drive-through is open 24/7 for your convenience.
What types of meals are served at this McDonald's?
They serve breakfast, lunch, and dinner.
Can I pick up my order in-store at this McDonald's?
Yes, in-store pickup is available as a service option.
What payment methods are accepted at this McDonald's?
They accept American Express, cash, Discover, Mastercard, and Visa.
Does this McDonald's welcome families and children?
Yes, families and children are welcome and there is a children's menu available.
Are there nearby transit or shopping destinations customers can visit before or after dining?
Customers can visit Cooperstown Promenade, a shopping center and bar nearby, ideal for shopping or socializing before or after their meal.
What other food and beverage options are near this McDonald's?
Nearby you can find Dairy Queen for fast food and ice cream, and Starbucks for coffee and snacks.
Are there any nearby services useful for customers visiting McDonald's?
Yes, customers may find it convenient to visit Pet Valu Airdrie Coopers Crossing for pet supplies, or stop by Shell gas station for fuel and convenience items.
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