Many customers reported issues with food quality, including cold, greasy, and poorly cooked items, leading to dissatisfaction.
Customer Service
Numerous reviews highlighted poor customer service, including rude staff, long wait times, and unprofessional behavior.
Order Accuracy
Several customers experienced problems with incorrect orders and delays, particularly with pre-orders and delivery.
Cleanliness
The restaurant's cleanliness and maintenance were frequently criticized, with reports of dirty facilities and poor conditions.
NC
Natasha C
Feb 15, 2026
1.0
Don’t leave without checking your order- we have ordered here twice now for pickup. Both times they forgot items.
The first time we ordered, it looked like everything was in the bag, but we got home and we were missing our coleslaw.
The second time we ordered, we looked. We had all the items we ordered for when we got home, realized that we paid extra for onion rings, but weren’t given the onion rings. Are chicken tenders barely have any breading on them you can see the chicken it’s extremely dry and very hard to eat.
I made a complaint the first time and didn’t even get a refund for my coleslaw. I’m gonna go back to the store now and demand a refund for onion rings.
The service is horrible here they act like you’re ruining their day because you’re ordering something.
OS
otman Sigh
Jan 19, 2026
1.0
I went here a while ago just to buy chicken and fries. they give me oily and just recook fries and chicken. Crazy store
SB
Sar Bear
Jan 1, 2026
1.0
Are you trying to kill me? I went there a few days ago and got food poisoning. Be careful. Puked up pink chicken for an entire day and bed rest for 2 more days .
LM
L S Marshall
Dec 24, 2025
1.0
10PC hotwings and macaroni salad. The wings were so hard, and stale. I have only ordered from this location one time before over 3 yrs ago and was disappointed then too! A waste of my hard earned money, the food is garbage. And anyone who sells this to the public should be very ashamed.
DH
Danielle Heeks
Dec 21, 2025
1.0
The guy working the till was great nice and friendly. The food was awful. Freezing cold fries. Big Crunch was a millimetre thin. The popcorn chicken was ok and freezing. I will never go again. So sad