Business Details
About
Fast Food RestaurantAmerican RestaurantHot Dog RestaurantRestaurantBurger Joint
Your nearby Five Guys at 100 Sierra Springs Drive in Airdrie is ready to offer you a classic take on burgers, hot dogs, fries, milkshakes and more! Whether it's using fresh ground beef (there are no freezers in our restaurants), double-cooking our fries in 100 percent peanut oil, hand-preparing fresh ingredients every morning or serving peanuts while you wait, we strive to provide the best experience each and every time you visit. With more than 250,000 ways to customize your burger and 1,000+ milkshake combinations, satisfying your craving is just a click away!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- DebitAvailable
Location
Hours
Reviews
4.4
1,300 reviews
5 stars
795
4 stars
340
3 stars
85
2 stars
38
1 star
42
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers generally praised the burgers and fries for their taste and freshness, though some noted inconsistencies in quality and preparation.
Service Issues
While many reviews highlighted friendly and helpful staff, several customers reported poor service experiences, including long wait times and incorrect orders.
Pricing Concerns
Many customers felt the prices were high for the quality and portion sizes, with some expressing dissatisfaction over being asked for tips before service.
Cleanliness
The cleanliness of the establishment received mixed reviews, with some customers noting dirty tables and bathrooms.
- SZsulayman zaynJan 3, 20261.0First time ordering food from here, and it was a terrible experience. I ordered the cheeseburger, fries, and milkshake, and the only good thing was the milkshake. The burger was thrown together and tasted horrible. It was undercooked and poorly made. The fries were soggy and salted unnecessarily heavily with tons of oil upon biting into them. Overpriced food for lack of taste and undercooked meals is a terrible first impression. I will not be eating from here again.
- AAAmyJan 3, 20261.0Normally love eating here, however tonight both patties on my cheeseburger were raw in the middle. Super disappointing for the price of the burgers as I couldn’t finish eating it like that. Shouldn’t have to worry about receiving a raw burger from a well established burger place. Be careful.
- TST SDec 23, 20252.0It shouldn't be drama going to get something to eat at a local spot with good food but here we are. This is my second poor encounter with the manager at this location. Very unprofessional! If you want to stand behind the counter and talk about customers after they have left the store, you should make sure you wait until they have left the parking lot and ensure they can't lip read. It's unfortunate because this spot has always been a favourite and the rest of the staff is great. Do better, be better!
- MMMDDec 13, 20255.0Food and staff are awesome. Can we please stop asking for a tip before we even receive the service or food? Tips reflect the service and food quality. I am not being waited on and have to clean up after myself. Why is there a tip option?
- JWJennifer WDec 8, 20251.0This is the response I got from their so called customer service, which of course has no way to respond. That offer was part of a limited weekend promotion and is no longer active. We can’t extend or replace codes from that promotion, but we’ll have additional promotions launching soon! I recommend keeping an eye on your email or our social channels for the next offer. If they had properly looked at the complaint, they would have seen the visit took place over the weekend of the promotion. When it costs 80$+ for a family of 4, you need to have some customer service with that.
Frequently Asked Questions About Five Guys
What is the Five Guys story/How did you guys get your name?
Five Guys began its pursuit to redefine the global burger landscape in 1986 when Jerry and Janie Murrell asked three of their sons whether they wanted to start a business or go to college. Now, three decades after our first location opened in Arlington, Va., Five Guys – a fast-casual restaurant chain named for the Murrells' five sons – serves a classic take on hamburgers, fries and milkshakes in more than 1,700 locations across 24 countries.
You can read more about the story of Five Guys at www.FiveGuys.com!
Does Five Guys offer delivery?
As of June 2024, we have more than 1,800 locations in over 24 countries! Most of our restaurants are in the United States.
How many restaurants does Five Guys have?
As of June 2024, we have more than 1,800 locations in over 24 countries! Most of our restaurants are in the United States.
Does Five Guys offer gluten-free options?
The only products we offer that contain gluten are our buns, hot dogs (Canada only), HP sauce (UK only), and the malt vinegar condiment for our fries. In Canada, our Poutine Gravy condiment also contains gluten. All of our sandwiches, including burgers, hot dogs and the veggie sandwich, are available without a bun via our wrap or bowls.
While our crew members do all they can to avoid it, there is always a risk of cross-contamination. Please review our nutritional, ingredient and allergen chart for the most accurate information.
Is the Five Guys veggie sandwich a veggie patty?
Our veggie sandwich is not a veggie burger, but truthfully, it can be a mix of whatever you'd like. Choose any combination of our condiments and add cheese for an additional cost.
Our standard veggie is a mix of peppers, onions and mushrooms with or without cheese.
What is the best way to reheat leftover fries?
Leftover fries are excellent reheated in the oven (or Air Fryer). According to Chad Murrell, one of the Five Guys, just pop them in a 350-degree oven for about 10-15 minutes.
Also, give those leftover fries a try as hash browns, home fries, or even as the filling in an omelet.
Does the Five Guys in Airdrie accept reservations?
No, the Five Guys at 100 Sierra Springs Drive in Airdrie does not accept reservations.
What are the opening hours for the Five Guys in Airdrie?
The Five Guys in Airdrie is open daily from 11:00 AM to 10:00 PM.
Does Five Guys in Airdrie offer delivery and pickup services?
Yes, Five Guys in Airdrie offers delivery and in-store pickup services.
Can I customize my burger and milkshake at Five Guys in Airdrie?
Yes, Five Guys offers more than 250,000 ways to customize your burger and over 1,000 milkshake combinations.
Does the Five Guys in Airdrie provide gluten-free or vegetarian options?
While buns and some condiments contain gluten, sandwiches can be ordered without a bun using wraps or bowls. The veggie sandwich is made of peppers, onions, and mushrooms but is not a veggie patty. Cross-contamination is possible, so please check the allergen chart.
What is the best way to reheat leftover fries from Five Guys?
Leftover fries can be reheated in a 350-degree oven or Air Fryer for 10-15 minutes to retain their crispiness.
What are some nearby places to Five Guys in Airdrie that I might want to visit?
Nearby places include Pet Planet for pet supplies, Jugo Juice for smoothies and juices, and Gong Cha for bubble tea, offering great options before or after your meal at Five Guys.
Are there fitness or wellness centers close to Five Guys in Airdrie?
Yes, nearby you can find 9Round Fitness for workouts and ReNue Alternative Therapy and Wellness for laser hair removal and medical spa services.
Can I find other dining and entertainment options near Five Guys in Airdrie?
Yes, close by are The Canadian Brewhouse for sports bar experience, MR MIKES SteakhouseCasual for steakhouse dining, and Swiss Chalet Rotisserie & Grill for comfort food.
What is the price range and attire expected at Five Guys in Airdrie?
Five Guys in Airdrie has a price range of 'one' (affordable) and a casual attire dress code.