Feedback on customer service is mixed; while some employees are praised for their friendliness, others are reported to be rude or unhelpful.
Food Quality
The quality of food, particularly ice cream, is generally well-received, but there are complaints about inconsistent preparation and temperature.
Drive-Thru Experience
The drive-thru service has improved, with quicker service reported, but there are still issues with order accuracy and staff attitude.
Cleanliness
The restaurant is often noted for being clean, although some customers have reported dirty tables.
Order Issues
Several customers experienced problems with their orders, including incorrect items and missing items, leading to dissatisfaction.
JC
John Christopher
Dec 22, 2025
5.0
Great treats for your sweet tooth
Convenient drive thru service available
AA
Andrea Giroux (Anne-drea)
Aug 22, 2025
5.0
Went for a Reese Blizzard at the drive through and man it didn't disappoint! Tasted just as delicious as I first time I remember ever trying it. I thought it was so cool that they still tip it upside down as their signature mark! ♡♡♡
KE
K Ellis
Aug 4, 2025
3.0
Blizzard quality at this location has gone downhill and fast! The past couple times we got blizzards from this location they were very soft and starting to melt right away after doing. On our last visit, it was somehow even worse. Within 5 minutes at 20C (in AC) we were left with a mess of melted blizzard soups. We had to put them in our freezer to even have any resemblance of an ice cream to eat.
MJ
Maya Jaymes
Mar 4, 2020
3.0
I reccomend updating store hours so they are accurate
What are the regular operating hours for Dairy Queen Grill & Chill in Airdrie?
The store is open daily from 10:00 AM to 9:30 PM.
Are there any special holiday hours for Dairy Queen Grill & Chill?
Yes, for example, on November 11, it's open from 11:00 AM to 9:00 PM, on December 24 from 10:00 AM to 3:30 PM. The location is closed on December 25 and 26.
Does Dairy Queen Grill & Chill in Airdrie have a drive-thru service?
Yes, the location offers a drive-thru service for your convenience.
Is the Dairy Queen Grill & Chill family-friendly and equipped for children?
Yes, it is family-friendly with amenities such as high chairs and welcomes kids.
Can I order ahead for pickup at Dairy Queen Grill & Chill in Airdrie?
Yes, you can use their online ordering system to place pickup orders through their website.
What amenities are available at Dairy Queen Grill & Chill related to seating and restrooms?
This Dairy Queen location offers outdoor seating and has restrooms available for customers.
What nearby places can I visit after getting a treat from Dairy Queen Grill & Chill?
Nearby you can visit the Airdrie Dog Park for outdoor fun or enjoy another meal at Jam's, a popular breakfast and brunch restaurant.
If I need an eyewear checkup or glasses, where is a nearby place to Dairy Queen Grill & Chill?
Optima Eyewear is located nearby and offers optometry and eyewear services.
Can I get my car serviced near Dairy Queen Grill & Chill?
Yes, both Jiffy Lube and Auto Value Airdrie are close by and offer automotive repair and maintenance services.