Business Details
About
Fast Food RestaurantIce Cream Shop
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.
Details
- Drive-throughAvailable
- Welcomes familiesAvailable
- Kid friendlyAvailable
Location
Hours
Reviews
3.6
485 reviews
5 stars
173
4 stars
128
3 stars
79
2 stars
28
1 star
77
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service, with staff being described as rude, unprofessional, and unhelpful.
Order Accuracy
Many customers reported issues with incorrect orders, including missing items and wrong food being served.
Food Quality
Feedback on food quality was mixed; while some enjoyed the ice cream and certain menu items, others complained about cold, soggy, or poorly prepared food.
Atmosphere
The dining area was noted as small and sometimes unclean, with inconsistent service during busy and quiet times.
Pricing Issues
Several customers expressed dissatisfaction with pricing, citing high costs for smaller portion sizes and unexpected charges for modifications.
- DLDD LorenNov 14, 20251.0Seriously?! Just got this in drive thru! You charge me like $4 bucks for these like 15 fries. No wonder your restaurants are going under. What a rip off. This location on Edmonton trail, Airdrie is the worst for stealing people’s money and giving little or no food. And of course no napkins or ketchup for said 15 fries!!! 🙄
- QQQOct 6, 20252.0If you’re going to have folks speaking to other folks on a drive thru speaker, they should really learn basic customer service skills and kindness. I felt like I ordered my food from someone forced to work there she sounded so unhappy.. basic hello and thankyou goes along way in business today, even if you are fast food.
- KJKaiden JacobSep 18, 20251.0The staff is horrible they touch and grab my bag without consent and they are not welcome and the staffs tone is hostile would not recommend and I want the staff fired
- FSFelipe dos SantosAug 24, 20254.0Pretty good DQ. Simple and cozy. Our Blizzard got ready pretty quickly, but the fries took a bit, not bad tho. The dine-in space is not big, but there was almost no one dinning in so I think it is usually like that, it has protential to get to crowded if they do any special offer. The staff is fantastic and charismatic and the food quality is top DQ quality.
- MDMeg DAug 18, 20251.0Cakes have certainly gone down hill. Cutting into a birthday cake and it falls in the middle. Do better
Frequently Asked Questions About Dairy Queen Grill & Chill
Where is Dairy Queen Grill & Chill located?
Dairy Queen Grill & Chill is located at 105 Edmonton Trail SE, Airdrie, AB, T4B 1P8, Canada.
What are the opening hours of Dairy Queen Grill & Chill?
The restaurant is open daily from 10:00 AM to 9:30 PM. On holidays, hours vary with some days closed or having reduced hours.
Does Dairy Queen Grill & Chill offer drive-thru service?
Yes, Dairy Queen Grill & Chill offers drive-thru service for your convenience.
Is Dairy Queen Grill & Chill family-friendly and suitable for children?
Yes, the location welcomes families and is good for kids.
What are some signature menu items at Dairy Queen Grill & Chill?
Popular items include Blizzard® Treats, Chicken Strip Basket, Grillburgers®, soft-serve ice cream cones, shakes, malts, and ice cream cakes from DQCakes.com.
How can I order food from Dairy Queen Grill & Chill in advance?
You can place orders for pickup through their online ordering system at https://www.dairyqueen.com/en-ca/order/pickup/n/27115/.
Are there seating options available at Dairy Queen Grill & Chill?
Yes, there is seating available if you want to dine in.
What nearby restaurants can I visit if I want pizza near Dairy Queen Grill & Chill?
Nearby pizza restaurants include Punjab Pizza House, Slice N Spice Pizzeria, Mr Pizza Airdrie, and Pizza Hut, providing various options if you're seeking pizza.
Are there automotive repair shops near Dairy Queen Grill & Chill?
Yes, nearby automotive repair options include W & B Auto Repair, W & B Automotive Repair, and Highland Automotive if you need vehicle services before or after your visit.
What local entertainment and leisure options are near Dairy Queen Grill & Chill?
You can find entertainment at Champions Lounge and Gaming or play billiards at MoJo Billiards and Gaming nearby.