First Mutual Bank is focused on helping you, our customers, and creating vibrant communities in the Mid-Ohio Valley Region.
Being depositor-owned also means we are accountable to our customers, not shareholders. Deposit dollars are reinvested in our communities, and collectively we strengthen and help the local economy thrive. That’s what sets First Mutual Bank apart from the other banks.
We are stronger together, you can count on First Mutual Bank being here for you and the community for years to come. Our vision for today and the future is to grow, maintain stability, and continue to put our customers and our communities first—in every decision we make.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.