This profile is uncertified and using publicly sourced data
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Business Details
About
BankATMInvestment ServiceMortgage Lender
Potomac Bank, previously known as Bank of Charles Town and BCT – The Community’s Bank, has been serving our communities since 1871. On November 3, 2025, we proudly renamed to Potomac Bank, celebrating 154 years of growth throughout the Potomac River region.
We provide comprehensive financial solutions including Commercial and Retail Banking, Residential Mortgages, and Trust and Wealth Management services across the Eastern Panhandle of West Virginia, Western Maryland, and Northern Virginia.
Member FDIC | Equal Housing Lender
Location
Hours
Reviews
Boost local visibility and reputation with reviews
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Certify your brand4.5
1,821 reviews
5 stars
918
4 stars
467
3 stars
410
2 stars25
1 star1
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.