Certified by TurboTax - Downtown, Charleston • Apr 26, 2026
Tax Preparation ServiceTax Consultant
By appointment only. Hand off taxes to a local tax expert who has your back. Get expert tax preparation services in Downtown, Charleston at your nearby TurboTax Expert office. Our trusted tax experts make tax preparation easy and stress-free. Schedule an appointment by calling (304) 305-8012 or meet with a TurboTax expert online—whichever works best for you. Either way, you’ll connect with a tax professional that will get you every dollar you deserve. Visit your local tax office in Downtown, Charleston to get started with a local tax expert who has your back.
Details
Requires appointmentAvailable
Online appointmentsAvailable
RestroomAvailable
Onsite servicesAvailable
Free parking lotNot available
Free street parkingNot available
Paid parking garageNot available
Wheelchair accessible entranceAvailable
Wheelchair accessible restroomAvailable
Wheelchair accessible seatingAvailable
Location
Certified by TurboTax - Downtown, Charleston • Apr 26, 2026
Certified by TurboTax - Downtown, Charleston • Apr 26, 2026
Monday11:00 AM - 7:00 PM
Tuesday11:00 AM - 7:00 PM
Wednesday11:00 AM - 7:00 PM
Thursday11:00 AM - 7:00 PM
Friday11:00 AM - 7:00 PM
Saturday11:00 AM - 5:00 PM
SundayClosed
Reviews
5.0
43 reviews
5 stars
42
4 stars
1
3 stars0
2 stars0
1 star0
RM
Ryan Moore
Apr 2, 2026
5.0
James was quick to help, kind and courteous. He was on top of my amended return from the start. I would highly recommend him.
BT
Brice Tikum
Apr 1, 2026
5.0
Hello, I had a great experience with a Tax Expert by the name of James. He stayed on the phone with me for over a hour and a half and went through my tax return with me. He was very thorough and perspicuous with his explanations. I came in not really understanding much about taxes or how to file mine or the many different sections and deductions and all these different tax forms. But he was able to answer all of my questions and point me in the right path going forward not only for this tax year but the the upcoming one as well. Thank you James, I really appreciate it.
IM
I wish you would Play with me
Mar 31, 2026
5.0
Mac M. is very very helpful and let’s me take my time, and have VERY GOOD CUSTOMER SERVICE skills and I really appreciate his help. He is very patient with me I just love that, I’m so glad I got my taxes done with him. Thank you so much.
GC
Gwyn Conaway
Mar 30, 2026
5.0
I love working with Mac. My taxes are complicated with royalties, w2, sales, and a lot of 1099-K and Misc mumbo jumbo. I was really drowning with learning how to manage it all as my work grew. Mac has been a big help, and he helps me find a little humor in how daunting it is too.
SV
Sorta Verawaty
Mar 29, 2026
5.0
This is our 2nd year with Mac handling our tax. He is very fast in responding to our requests and answering all our questions. We are very satisfied with his service, he definitely deserved a 5 star rating! Highly recommended!
We hope that he will still be there next year.
PS. Thank you Mac for the Fbar info too. Really appreciate it!
Frequently Asked Questions About TurboTax - Downtown, Charleston
What happens if I miss the tax filing deadline?
Even if the tax deadline passed, it's not too late. You can still file your return, or hand it off to our tax experts who can prepare, sign, and file for you.
Keep in mind that if you can’t pay when you file, you might face IRS penalties. The consequences for filing your return late depend on whether you owe taxes or not:
If you're expecting a refund, there's no penalty for filing late.
If you owe taxes, it's important to file as soon as possible to minimize failure-to-file and failure-to-pay penalties.
A TurboTax expert can help you file quickly, explore payment options like an installment plan, and get you back on track. Learn more about filing after the deadline.
Can I visit a TurboTax store or Expert office without an appointment?
Walk-ins may be available at select TurboTax stores. Our team is happy to help you find the best time to meet with a tax expert. Call today to confirm availability or schedule an appointment.
Do you offer online or in-person appointments?
Yes, TurboTax offers convenient in-person appointments as well as online appointments, so you can connect with a tax expert in the way that works best for you. Choose the option that fits your schedule—online or in person—and receive personalized guidance from a trusted TurboTax expert dedicated to handling your taxes completely.
What documents should I bring to my appointment?
When you visit TurboTax store or Expert office, please bring your tax forms, your prior year’s tax return, and identification for everyone listed on your return. You can bring these as electronic or paper copies—whatever’s easiest for you.
Be sure to also bring a device you can log into, like a smartphone, tablet, or laptop. You’ll use it to give your expert permission to work on your return, upload tax documents or connect your financial institutions, track your progress, and complete your final review. Our local experts will walk you through each step securely.
Do TurboTax stores or Expert offices provide business tax services?
Yes, our tax professionals provide tax help tailored to your business tax and self-employed tax needs. Our local tax experts help you maximize your business tax savings, and help you file your business taxes with 100% accuracy.
Please note that certain locations may not be able to provide in-person business tax support, but you can still file with your business tax expert online in these instances.
What tax services are provided at TurboTax Full Service Charleston?
Our local Charleston TurboTax office offers tax filing, tax advice, reviewing and amending previous returns, and identifying deductions or credits you might have missed.
Do I need an appointment to visit TurboTax Full Service Charleston?
Yes, visits require an appointment. You can book one online or at the tax office to meet with a TurboTax expert.
What should I bring to my tax preparation appointment?
Bringing your prior year’s tax return and any other tax documents is helpful, but not necessary. You can also upload your documents securely online beforehand.
What are the operating hours of TurboTax Full Service Charleston?
The office is open Monday, Tuesday, and Sunday from 8:00 AM to 6:00 PM. It is closed Wednesday through Saturday and operates by appointment only.
Where is TurboTax Full Service Charleston located?
We are located at 1038 Quarrier St, Suite 102, Charleston, WV 25301.
Are there restroom facilities available at the TurboTax office?
Yes, our location has restroom facilities for client use.
Can I book an appointment online for tax services at this TurboTax office?
Yes, online appointment booking with local tax experts is available for your convenience.
What nearby places can I visit around TurboTax Full Service Charleston?
Nearby you can visit The Boiler Room at The Quarrier Diner for a bar experience, or check out Gallery Eleven, an art gallery for arts and entertainment.
Are there any nearby places offering relaxation or wellness services?
Yes, Lifespring Yoga & Wellness is close by, where you can enjoy yoga and wellness activities after your tax appointment.
What nearby dining options are available near the TurboTax office?
You can enjoy meals at the Quarrier Diner, a popular American restaurant and diner near the tax office.
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