I had a disappointing experience at this branch, specifically with banker Anthony. He refused to assist me with my deposits because I didn't have all of my information ready and claimed they were too busy. It's a shame because I’ve been a PNC member for over 15 years and have generally had good experiences. However, based on reviews and my own experience, it seems this branch has some issues with customer service.
Although they were busy, I offered to wait and ended up sitting at the window for about 10-15 minutes just to be told he didn't have time to get my account numbers and run my checks. To me, it seemed more like laziness than being genuinely busy. I can't speak for the other tellers, as I’ve usually had positive experiences with them.
I've been avoiding this branch since then, but if I do return, I will definitely ask for someone other than Anthony. It’s unfortunate, but my experience was quite disappointing.
GP
Grand PaRobi
Oct 6, 2025
1.0
Quite possibly the slowest bank in the world.
CC
Caitlin
Aug 11, 2025
1.0
Terrible. They let someone who stole my wallet and use my id and stolen debit card, to withdraw all my money. They bank has photo of the woman and still say they don’t see any wrong doing. Now my account is in the negative and they won’t give me what was stolen.
PNC is the Gary Indiana of Banks. It’s terrible. I would t touch the. With a 10 mile foot pole. Take your money somewhere else.
FY
Fuuk Yall
Sep 9, 2022
1.0
This is the actual worst bank and lender to be found. I am cosigning on a student loan and this lender is the most worthless I have ever come across. Despite setting up an in person appointment, no one in the branch is the least familiar with their company's student lending process. No questions can be answered through anything other than a corporate 1-800 number. Which is HIGHLY overburdened. My favorite was when the branch manager of this location couldn't answer a single question regarding their cosigner release form, which would have been fine had he not said "I've never even heard of that." I explained what the form was and before I could ask him my question he cut me off and said "yeah we don't have that." Which was completely untrue, as the PNC website most definitely did have information on a cosigner release form. How do you get it? No clue. You're basically better off going online than to an actual branch. Not a soul in the building had processed a student loan before, and wow did that show. The manager is extremely rude and worst than no help. I can't believe I was considering opening an account with these clowns. Stay away. One star because 0 and negatives rating not an option.
What are the regular business hours for PNC Bank in Waukesha?
PNC Bank in Waukesha is open Monday through Friday from 9:00 AM to 5:00 PM, and on Saturdays from 9:00 AM to 1:00 PM. It is closed on Sundays and certain holidays.
Does PNC Bank offer drive-through services?
Yes, PNC Bank in Waukesha has drive-through services available Monday through Friday from 9:00 AM to 5:00 PM, and Saturdays from 9:00 AM to 1:00 PM.
Is PNC Bank in Waukesha accessible for customers with disabilities?
Yes, the PNC Bank branch has wheelchair accessible entrances and parking to accommodate customers with disabilities.
What financial products does PNC Bank offer at the Waukesha location?
PNC Bank offers a variety of financial products including Checking, Savings, Online Banking, Bill Pay, Credit Cards, Auto Loans, Home Equity, Mortgage, and Investments.
Can I schedule an appointment with PNC Bank online?
Yes, you can conveniently schedule an appointment online through PNC Bank's appointment setting page.
What services are available at the PNC Bank Waukesha branch?
Services at this branch include Instant Debit Card Availability, Change Orders, ATM access, Cashier’s Checks, Wire Transfers, Handicapped Access, Loan Specialist assistance, and Cash Non-Customer Checks.
Where is PNC Bank located in Waukesha?
PNC Bank is located at 2116 E Moreland Blvd, Waukesha, WI 53186, USA.
What nearby places can I visit around PNC Bank in Waukesha?
Nearby places include Westbrook Express Laundry for laundry needs, Payless ShoeSource for shoes and fashion accessories, and Anytime Fitness for exercising before or after your bank visit.
Are there any nearby services related to automotive needs close to PNC Bank?
Yes, near the PNC Bank branch are Boucher Cadillac and Russ Darrow Kia of Waukesha, both offering car dealership and automotive repair services, convenient if you need automotive assistance.
How can the nearby electronics and computer stores assist a PNC Bank customer?
Nearby stores like Milwaukee PC - Waukesha and RadioShack offer computer repair and electronics shopping, which might be useful if you need tech support or accessories during a visit to PNC Bank.