PNC Bank

Reviews

• MB

  M B

  Oct 10, 2025
  1.0
  Opened 2 accounts. Terrible service- made so many errors. And could not care less attitude with no effort to correct them. This is one of the”sad” excuse for a bank. They say never deal with large banks and this bank is prime example.
• TA

  Tinamaria Adams

  Aug 10, 2025
  5.0
  Awesome, they always recognized me
• EM

  Ellie Matthews

  Jul 2, 2025
  5.0
  Not my local PNC but they are fantastic here. Stopped in to change my account name and print off a new card, the person that helped me Emily was fantastic and got me in and out super efficiently.
• JP

  Jean Parish

  Jan 19, 2022
  1.0
  Wait time for customer service is incredibly long. Had an issue with a check that PNC would not deposit but deposited the same type of check in the past with no issues. Was told it was the atm, then told it was the check itself. Someone else said it was unreadable although it was typed. Etc…..I received different stories as to why from different people. Manager knew issue was time sensitive. Was hung up by associate when I asked her to stay in the line to confirm with customer service what she told me. Spent hours on the phone to resolve issue — most of which was spent on hold and just get another different answer from someone else. No call back option anymore from customer service so you are at their mercy during a work day. Still waiting for an email from manager so I can have something in writing to explain how a check can be cashed to pay a bill. Not at all how I want to be treated from an institution that holds my money. Will be changing banks. If I could rate lower than a 1 I would.
• FR

  Franci R.

  Jan 28, 2019
  5.0
  Been using this branch for years. Always Great service.wait time is great. Staff is very friendly and helpful.

Frequently Asked Questions About PNC Bank