Royal Credit Union's Altoona office opened in 2022 in the River Prairie corridor near Woodman's Food Market and Woodman's gas station. Royal's easily accessible credit union office in Altoona makes things convenient for our Members with a high-capacity five-lane drive-up for fast service even during busy times. The Altoona office location also has two deposit-enabled, drive-up ATMs that can dispense funds or accept cash or check deposits 24 hours a day to give you more banking options. Royal's Altoona office provides access to all of our deposit accounts and loan options, with both personal and business financial solutions that can help put your goals within reach.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.