Welcome to the River Prairie branch location of Northwestern Bank, located in Altoona, WI.
Northwestern Bank is a reflection of each of the communities we serve. Like our communities, we are strong, committed and genuine. We treat customers like family, giving sound advice and honest financial direction. We are Northwestern Bank…Where People Matter.
At Northwestern Bank our employees are friendly, knowledgeable experts who work directly with customers to explore their options and help them make smart financial choices. Part of our commitment to excellent service means we actively listen to what our customers have to say. If you have a question, idea, problem or comment about our services or products, please don’t hesitate to let us know.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.