First Fed is a local community bank in Washington with 15 locations across Clallam, Jefferson, King, Kitsap, and Whatcom counties. This year First Fed received recognition for best workplace from Puget Sound Business Journal and best bank from Forbes, Peninsula Daily News, and Bellingham Alive. We are proudly PNW just like the customers and communities we serve. Join us celebrating our 100th anniversary in 2023.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.