This is the worst bank ever! I went to the branch by Dulles Town Center mall and was told they don't carry cash. What kind of bank doesn't carry cash. Ridiculous! So they told me to go to the branch on Rt 7 in Sterling and they didn't have enough cash to cover the check and said it would take three business days for the cash to come in and they wanted to charge me 2% fee to cash a check that came from their bank. Are they crazy??? Horrible customer service and manager was terrible! Will never step foot in there again! And after reading all of the other reviews, everybody else feels the same. Bank of America is a fabulous bank and that is my bank!
CC
Chavdar Chernev
Aug 29, 2023
1.0
I call them, they answer and then they hold my call and dont come back to the call. My personal banker haven’t answered my calls from 2 weeks either. The worst bank in America.
NJ
Nicole J
May 18, 2022
5.0
Great service! I had an odd problem come up, with a check that I deposited using the mobile app. Contacting PNC customer service through the web site got me nowhere. Calling the general customer service department phone number resulted in being told that I needed to wait for a letter, containing more info, to arrive in the mail.
So, I went to this local branch and was able to sit down with someone who worked there. The person who helped me took a genuine interest in what happened and was able to make some phone calls to get everything resolved pretty quick.
What are the operating hours of PNC Bank in Sterling, VA?
PNC Bank in Sterling, VA is open Monday through Friday from 9:00 AM to 6:00 PM, and on Saturdays from 9:00 AM to 1:00 PM. It is closed on Sundays.
Where is PNC Bank located in Sterling, Virginia?
PNC Bank is located at 47030 Community Plz, Loudoun, Sterling, VA 20164, USA.
Does PNC Bank Sterling provide drive-through banking services?
PNC Bank Sterling does not have a drive-through service available.
What services are offered at PNC Bank Sterling branch?
Services include instant debit card availability, ATM access, cashier’s checks, notary and medallion services by appointment, safe deposit boxes, wire transfers, loans specialist assistance, cashing non-customer checks, handicapped access, and change orders.
Can I schedule an appointment at PNC Bank Sterling?
Yes, you can schedule an appointment online via PNC's appointment setting page or through their mobile app.
What banking products does PNC Bank Sterling offer?
PNC Bank offers checking, savings, online banking, bill pay, credit cards, auto loans, home equity, mortgage, and investments.
Is PNC Bank Sterling accessible for individuals with disabilities?
Yes, the bank provides wheelchair accessible entrance and parking and offers handicapped access services.
What nearby restaurants can I visit before or after my banking at PNC Sterling?
Nearby restaurants include Dunkin', Baskin-Robbins, Chipotle Mexican Grill, Pho Vietnam, Saigon Bistro, Pollos Inti Restaurant, Cafe Rice & Kabob, Firehouse Subs, and Tropical Smoothie Cafe offering a wide range of food and beverage options.
Are there any nearby financial services or banks close to PNC Bank Sterling?
Yes, Wells Fargo Advisors and another PNC ATM location are nearby if you need additional financial services or ATM access.
What nearby amenities can I find around PNC Bank Sterling?
Nearby amenities include Expose Nail Salon, Mattress Warehouse of Sterling Sugarland, FedEx Office Print & Ship Center, Matthew Han OD optometry services, Club Pilates fitness studio, and RushMyPassport travel service.