Horrible since the last time I went. I don't understand why they have 3-4 people working there, and only have one ATM that does everything. I came twice and it took over an hour to complete just a simple transaction of putting money into an account. And the estimated time for them to serve me was worse. And the worst thing is that the machine got stuck once and I had waited over half an hour for an ATM to help me. Then the next time it took like 15 minutes, they cut me off, and finally I was able to do what I needed to do after an hour and a half. This PNC Bank makes no sense, and the branch representatives tell you to go to another bank.
SA
Scott Adams
Jul 31, 2025
1.0
I stopped in to deposit two checks and they refused to take my checks and make my deposit. They said deposits are only do e at the ATM. What are these guys there for. If I'm not mistaken these people work for all the account holder, they acted as if they are to good ro take my checks and they told me to go to a different branch location. I saw 4 four people in there and not one would help me. PNC should be ashamed of them self. As a business owner myself I would be out of bissiness if I treated my customers like this.
EI
Erika I
Jul 21, 2025
5.0
It’s always a pleasure to visit this branch. The staff members are very friendly and proactive in offering assistance. Today, I had a great experience with McDennis—his service was exceptional. It was truly one of the best customer service experiences I’ve had in any industry.
JO
Jawid ofKOJ
Jul 20, 2023
1.0
So this "branch" has no bank tellers, no drive through and transactions have to be done on an ATM w/ digital teller. The transactions take forever and is very inefficient.
Dont waste your time coming here, go to a real branch
What are the regular business hours of PNC Bank in Springfield?
PNC Bank in Springfield is open Monday to Friday from 9:00 AM to 6:00 PM, and Saturday from 9:00 AM to 1:00 PM. The bank is closed on Sundays.
Does this PNC Bank branch offer handicapped access and onsite services?
Yes, the PNC Bank branch offers handicapped access, safe deposit boxes, an ATM, and onsite services for customers' convenience.
How can I schedule an appointment at the Springfield PNC Bank?
You can schedule an appointment online via PNC Bank's appointment setting page or through their iOS app for convenient booking.
What banking products does PNC Bank Springfield offer?
PNC Bank Springfield offers a range of products including checking and savings accounts, online banking, bill pay, credit cards, auto loans, home equity, mortgages, and investments.
Does the Springfield PNC Bank branch have mobile banking options?
Yes, PNC Bank offers mobile banking apps available on both iOS and Android platforms for convenient banking on the go.
What languages are spoken at the Springfield PNC Bank branch?
The Springfield PNC Bank branch provides services in English and Spanish to accommodate diverse customers.
Which nearby banks can customers visit in Springfield besides PNC Bank?
Nearby banks include another PNC Bank location and Capital One Bank, providing additional banking options for customers in Springfield.
Are there nearby places to eat around PNC Bank Springfield for a meal after banking?
Yes, nearby dining options include Tiyaki Grill (Chinese), Kanji Sushi AYCE, Pupatella (pizza), Austin Grill (TexMex), BGR The Burger Joint, honeygrow (vegetarian), District Taco, Monty's Steakhouse, and Jersey Mike's Subs.
What fitness and wellness options are near PNC Bank in Springfield?
Nearby wellness and fitness options include Massage Envy - Springfield West, Honest Soul Yoga, Family Chiropractic of Springfield, another Massage Envy location, and Planet Fitness gym.
How can nearby places like Old Keene Mill Shopping Center and The Bike Lane complement a visit to PNC Bank in Springfield?
Customers can conveniently combine banking at PNC with shopping at Old Keene Mill Shopping Center or visit The Bike Lane and Trek Bicycle Springfield for cycling needs, making errands more efficient.