Bank of the James has been serving communities in Virginia for over 20 years. We’re proud to have distinguished ourselves in two important ways, both being driven by our core values – focusing on relationships and caring for our communities. By getting to know you, we’re able to find solutions that lead you to your goals. At Bank of the James, we can deliver a full suite of offerings in personal banking, business solutions, mortgage services, investment services and e-banking. . As a community-minded bank, we strive to serve for good – we support over 200 organizations and non-profits. Come see us – for good!
Location
Bank of the James Business and Mortgage Banking - Promenade Park
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.