PNC Bank

Reviews

• RI

  Rick Ilich

  Jun 27, 2024
  1.0
  Looked to them for a business loan, they wanted me to put together and grab all kinds of details and information and submit it. I had questions in the submitting process which they never responded to my e-mails. I went ahead and submitted everything and reached back out, but again never heard back from anyone. I have e-mailed both Cain and Wanda in their loans division several times and never heard back. I have have called them several times and left voice mails which have never been returned. I would not recommend doing business with this bank
• KN

  Kaleed Nasher

  Nov 5, 2021
  1.0
  They have bad customer service
• CK

  Charles Kirtland

  Dec 8, 2017
  5.0
  Love banking with PNC, great customer service and have never had a problem. I feel for these other people who had issues. I'm glad I never have.
• EA

  Ed Atkinson

  Jun 29, 2017
  1.0
  I agree with the other reviewer: this bank could easily kill your small business. Don't be sucked in by their promises about being dedicated to your small business. The branch management is incompetent, and I use that word literally. They do not understand what an escrow (or trust) account is. This nearly caused fatal problems to my business. It was a disaster that I had to fix, without any help from them. Also, their payroll service is through Intuit and is complete garbage. Direct deposit is simply beyond their capability. I have never had a single payroll go through smoothly. Thanks goodness my assistant is so understanding, or she would have worked for another employer! I will be returning to Suntrust, even though PNC is in the building where my office is located. Run like hell from these imbeciles! Save your business!
• SH

  Shiko Haddon

  Oct 15, 2013
  1.0
  I recently opened up a business account at this bank with a small business representative named Becky. I explained to her the nature of my business and that because I get my payments through paypal the majority of my transactions will be through ACH and Money orders bought by my PayPal debit card. This seemed to be a non issue and opened the account. Two weeks later, WITH NO NOTICE, my account was shut down 2 days before a huge $3000+ transaction was supposed to deposited into my account from Amazon. Now the money is sitting in a cloud that I cannot touch and my business is failing because of it!!! I called to figure out what was going on and was basically told, I'm out of luck and they can't tell me why they shut it down will absolutely no reprieve or remorse. Didn't try to help me find out either and Becky who was the nicest person opening the account turned a 180 and became the most unhelpful attitude filled accountant I've ever had to deal with. AVOID PNC LIKE THE PLAGUE AND ESPECIALLY THIS BRANCH IN NORFOLK! My business is ruined because of this establishment!

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