PNC Bank

Reviews

• RI

  Roniful Islam

  Jan 30, 2026
  5.0
  Amazing customer service
• RI

  Rick Ilich

  Jun 27, 2024
  1.0
  Looked to them for a business loan, they wanted me to put together and grab all kinds of details and information and submit it. I had questions in the submitting process which they never responded to my e-mails. I went ahead and submitted everything and reached back out, but again never heard back from anyone. I have e-mailed both Cain and Wanda in their loans division several times and never heard back. I have have called them several times and left voice mails which have never been returned. I would not recommend doing business with this bank
• KN

  Kaleed Nasher

  Nov 5, 2021
  1.0
  They have bad customer service
• EA

  Ed Atkinson

  Jun 29, 2017
  1.0
  I agree with the other reviewer: this bank could easily kill your small business. Don't be sucked in by their promises about being dedicated to your small business. The branch management is incompetent, and I use that word literally. They do not understand what an escrow (or trust) account is. This nearly caused fatal problems to my business. It was a disaster that I had to fix, without any help from them. Also, their payroll service is through Intuit and is complete garbage. Direct deposit is simply beyond their capability. I have never had a single payroll go through smoothly. Thanks goodness my assistant is so understanding, or she would have worked for another employer! I will be returning to Suntrust, even though PNC is in the building where my office is located. Run like hell from these imbeciles! Save your business!

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