PNC is a relatively large brand. But the customer service they provide gives it a local brand type feel. I probably go in once a month. But the way the tellers remember who I am says a lot. They truly care about what they do and the customers they serve. I have been to several of banks, but what keeps me a loyal customer with PNC is their genuine care for their patrons.
LL
Love Lee
Jan 9, 2026
5.0
Today I experienced the most wonderful greeting at this PCN Branch overall. The teller Barbie and Branch manager, Mrs. Joe, made my first visit welcoming and forever memorable considering I’m not from this state I was a bit nervous not knowing where I was and how the issue I came for would be handled which by the way was in seconds, resolved, Awesome! I advise anyone to bank here, you won’t regret it. Thank you so much 😊
LD
Larry Dotson
Nov 25, 2025
1.0
I’ll be closing my account soon, don’t want to do business with them anymore
RD
Ronald Dukes
Sep 16, 2021
5.0
Helpful people
TD
T Drew
Sep 19, 2020
1.0
Banker Tara reprinted my debit card without me asking for it. This stopped my current card from working. She asked when could I come and pick it up. I requested that they allow my husband to pick the card up as he is a JOINT owner on the account with his own card already. She told me they do not allow that even though it was strictly her fault. I think it’s ridiculous that PNC wanted to drag me and my infant out in the middle of a pandemic to pick up a debit card they reprinted in error. Do not touch customer’s account if they have not called you and asked for assistance. When your employees make mistakes you should work with the customers to resolve them.
Is this PNC Bank branch accessible for people with disabilities?
Yes, the branch has wheelchair accessible entrance and parking, as well as handicapped access.
How can I schedule an appointment at PNC Bank?
You can schedule an appointment online via the PNC website appointment setting page or through the PNC Mobile Banking app.
What is the address and contact information for this PNC Bank location?
PNC Bank is located at 870 N Military Hwy, Ste 135, Norfolk, VA 23502. The main phone number is +1 757-892-2100 and toll-free number is +1 888-762-2265.
Which nearby real estate agents can I contact when visiting PNC Bank in Norfolk?
Nearby real estate agents include Hailey Russell-Fary REALTOR and Property Manager, Amber McCormick, Tonya Warren, Vasudha Nair Realtor, Dawn B Real Estate, Roser Neil Perry, Cynthia Garrett Real Estate, Angel at COVA Home Realty, Ruben Vera Realtor, Le'Cetra Arrington Grammer Hampton Roads Realtor, Kishma Merritt, Virginia Beach Residence, EXIT Realty Central, Dawn Lee, Hampton Roads Real Estate Investing, and Hampton Roads Group.
Are there professional services nearby to PNC Bank in Norfolk?
Yes, nearby professional services include Commonwealth Income Tax Service, Winchester Pedigo PLC (legal services), Kalfus & Nachman PC (legal services), Law Tigers Virginia (legal services), Nationwide Insurance: Kenneth L Pohl, and Pohl Insurance Agency.
What other helpful services are located near PNC Bank in Norfolk?
Nearby helpful services include Inspired Physical Therapy (health and pharmacy), Keys To Success Family and Developmental Services (counseling and hospital), Helping Angels Home Health Care (retirement home), La Selecta Radio (radio station), and CI Travel (transportation). These places can be useful for healthcare, media, and travel needs during your visit to PNC Bank.
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