Google needs to have the option of 0 because that’s what this branch deserves. Biggest waste of time trying to get an issue resolved with their customer service rep Sharon. No follow up, paperwork sent to wrong place and I have to start over again… no care or regard whatsoever.
CZ
Christina Piper Zekan
Dec 29, 2025
1.0
The ATM has not had cash for withdrawals multiple times and today it wouldnt even process a cash deposit. No sign on the machine letting you know either. Waste of time.
SK
S K
Nov 4, 2025
1.0
I’ve never experienced such a long wait at a bank before — over 40 minutes just to handle a simple transaction.
PNC really needs to hire more staff or come up with a more efficient way to serve customers.
People’s time is valuable.
AA
Andy
Sep 17, 2025
1.0
How does a bank not have cash?? Went in and they couldn’t break a 20. They literally had no cash on hand!
AS
Asoka Seneviratne
May 19, 2025
1.0
Not enough staff at all. Long wait times. It appears some staff need training to understand that customer is the only purpose they are there.
I am a 20 year customer with pnc. This new branch needs serious attention
What are the regular business hours for PNC Bank in Gainesville, VA?
PNC Bank in Gainesville, VA is open Monday to Friday from 9:00 AM to 5:00 PM, Saturday from 9:00 AM to 1:00 PM, and closed on Sundays.
Where is PNC Bank located in Gainesville?
PNC Bank is located at 7885 Gateway Promenade Pl, Gainesville, VA 20155, USA.
What types of financial products does PNC Bank offer at this location?
PNC Bank offers checking, savings, credit cards, auto loans, home equity loans, mortgage, and investment products.
What services can customers expect at the Gainesville PNC Bank branch?
Services include instant debit card availability, video banking machines, ATM access, cashier's checks, medallion and notary services (by appointment), safe deposit boxes, wire transfers, loans specialists, and cashing non-customer checks.
What payment options are accepted at this PNC Bank branch?
Accepted payment options include cash, check, financing, VISA, and Zelle.
How can I schedule an appointment with a PNC banker at the Gainesville location?
You can schedule an appointment online through PNC's appointment setting page or via their mobile app available on Apple App Store and Google Play.
Is the Gainesville PNC Bank branch accessible for customers with disabilities?
Yes, the branch has a wheelchair accessible entrance and onsite services to accommodate customers with disabilities.
Are there any nearby dining options close to PNC Bank in Gainesville?
Yes, nearby dining options include BJ's Dunkin Donuts for coffee and donuts, Wingstop for chicken wings, Panda Express for fast food, and Shake Shack for burgers.
What other amenities or stores are near PNC Bank that customers might find useful?
Customers can visit BJ's Wholesale Club for grocery and retail needs, the AT&T Store for mobile accessories, and Presley Laurent Salon & Spa for beauty services nearby.
Are there any hotels or event venues near PNC Bank for visitors to Gainesville?
Yes, SpringHill Suites by Marriott Gainesville Haymarket is a nearby hotel and event space that visitors might consider for accommodations.