I meant to write this review a week ago, for starters the young man who greeted me was very professional and friendly! but the banker was not welcoming I came in to see if my deceased father had an account here after his passing as he had multiple accounts and left me on two, I wanted to make sure I had everything closed. She was very rude and seems to hate her job lol don't go into customer service if you're not going to be polite.
RL
Regina Leng
Oct 21, 2023
5.0
I met with Azreen with a couple of my clients to set up an account. Being that this was a rep payee account, it was a little time consuming. However, Azreen was completely professional and friendly the entire time. She was amazing and would recommend to anyone.
FD
Francis D
Jun 16, 2022
1.0
Wow!! Walked into this Branch with a question about a transaction on my account. Stood there for a good amount of time & was never greeted. I chose to have a seat and wait to be acknowledged. Ralph Martinez approaches me and asks "Mam what are you here for?" The delivery was Sooooooo RUDE!! Not a Hello how are you doing today? Not a how can I help you today? This is how a customer of 10+ years is greeted and spoken to.. NO THANK YOU!! & if you only help people by appointment only SAY THAT! HAVE A SIGN ON YOUR DOOR MAKING CUSTOMERS AWARE OF THAT!! This "Universal Branch Specialist" needs to reevaluate his approach because it was completely unprofessional and off putting!! Wow PNC DO BETTER!!
EE
Earl
Feb 1, 2019
1.0
Just walked out of this branch at 3:00 on a Friday. In the lobby both teller windows were closed. Two of the offices had people helping customers. One office had an employee listening to a podcast, and the another office had an employee laughing it up with a friend/fellow employee. I waited in the lobby for a while, making sure each employee saw me. Not one "hello", "be with you in a minute", or anything that acknowledged I was there.
PNC Bank is located at 1001 Gordon W Shelton Blvd, Fredericksburg, VA 22401, USA.
Is PNC Bank accessible for individuals with disabilities?
Yes, the bank has wheelchair accessible entrances and parking, as well as drive-through services.
Can I schedule an appointment with PNC Bank online?
Yes, appointments can be scheduled through PNC Bank's online reservation system or their mobile app.
What nearby banks can I find around PNC Bank in Fredericksburg?
Nearby banks include another PNC Bank branch, PNC Mortgage, PNC ATM locations, and Navy Federal Credit Union, providing various financial services.
Are there nearby dining options close to PNC Bank?
Yes, nearby dining options include Carrabba's Italian Grill, Sweet Reasons Dessert Kitchen, and Create FXBG cafe and smoothie juice bar.
What nearby wellness and beauty services are available near PNC Bank?
Nearby wellness and beauty options include Botox Fredericksburg, Filler Injections Fredericksburg VA, Ageless Aesthetics MD, Tulip Salon & Spa, Princess Nails and Spa, Massage Envy Fredericksburg, European Wax Center, Alters Hsalon, Tonya.Tonic, and NP Nails & Spa.
Does PNC Bank have any special offers for new customers?
Yes, PNC Bank offers new customers a promotion with the opportunity to earn up to $400.
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