This location they seem nice but they have no knowledge of what they are doing. Branch manager, Mehrnoush Rednia, doesnt know anything about their system. I just wanted add a dba name to my existing account and asked her what she needs from me. She said just the trade name cert. I provide and one week nothing back. I followed up the she bothered to look into it and told me she needs a trade name renewal paper, I provide right away. Then she comes back and ask me to write a letter and I asked what kind of letter she needs. She just said a letter indicates i want to add a trade name and my signature, nothing specific, which I provide right away.
Another week goes and nothing from her so I called in again, then she bothered to check and got back to me “ They were unable to process my request at that time”. And she add a picture under showing what the underwriter wanted: A letter needed to be certain way- which she told me there were none specifics, and an operating agreement she never requested.
In the email no apology wasting all this time, and no suggestion what to do. Sent an email what to do to get this going and no response.
Then I went in branch And when I confronted her, again no apology she said she just dorsnt know and need to ask them.
Such incompetent branch manager, has no knowledge, or will to do her job.
BL
B Lee
Jan 28, 2026
1.0
Be careful!!! They gonna try to sell you a product that you don’t need and I got setup by the banker for almost closed my account and open new checking so she gets credit. Luckily I called back office and they found the fraud to stop. I would never go back to this place.
IZ
i zok
Dec 1, 2025
5.0
Good service
CR
Cy Rus
Feb 22, 2020
5.0
Grace Ghrreeb was a great help and went extra mile to resolve my banking issue
What are the regular operating hours of PNC Bank in Merrifield, Fairfax?
PNC Bank in Merrifield, Fairfax is open Monday through Friday from 9:00 AM to 5:00 PM and closed on Saturdays and Sundays.
Does this PNC Bank branch offer drive-through banking?
This PNC Bank branch does not have a drive-through service available.
What banking products does PNC Bank Merrifield offer?
PNC Bank offers checking, savings, online banking, bill pay, credit cards, auto loans, home equity, mortgage, and investment products at the Merrifield branch.
Are there any special services like notary or safe deposit boxes at this PNC Bank?
Yes, this branch offers notary services, safe deposit boxes, cashier’s checks, wire transfers, and loans specialist support. Some services like notary require appointment scheduling via phone.
How can customers schedule an appointment at PNC Bank Merrifield?
Customers can schedule appointments online through PNC's scheduling page or mobile app available on Apple and Android platforms.
What is the address and contact number for the Merrifield PNC Bank branch?
The branch is located at 8315 Lee Hwy, Fairfax, VA 22031. The main phone number is +1 703-207-8228.
Is the PNC Bank branch at Merrifield accessible for customers with disabilities?
Yes, the branch has wheelchair-accessible entrances and parking, and offers onsite services with handicapped access.
What real estate services are located near PNC Bank Merrifield?
Nearby, there are numerous real estate agents and services, including Alex Turcan Realtor, John Edwards Realtor, Barcroft Realty Group LLC, Pearson Smith Realty, and several more, facilitating easy coordination for property financing or real estate transactions.
Are there any fitness or lifestyle amenities near PNC Bank Merrifield for customers to explore?
Yes, DC DanceSport Academy, a dance school and gym, is nearby, offering a great opportunity for customers to enjoy fitness activities before or after banking visits.
What other local businesses close to PNC Bank Merrifield might be useful to customers?
Stand Steady, a furniture store and office equipment provider, and Lan Nhi PMU, a beauty and spa salon, are close by, providing convenient access to lifestyle and home needs while visiting the bank.
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