PNC Bank

2.4
30 reviews
PNC Bank Logo. Brilliantly Boring Since 1865

About

BankATMPNC Bank
We’ll keep your money boring so your life doesn’t have to be. PNC Bank. Brilliantly Boring since 1865

Details

  • Requires appointmentNot available
  • Drive-throughAvailable
  • Onsite servicesAvailable
  • Wheelchair accessible entranceAvailable

Location

PNC Bank
12179 Fair Lakes Promenade Dr, Fairfax, VA
22033, United States

Hours

Reviews

2.4
30 reviews
5 stars
8
4 stars
1
3 stars
1
2 stars
4
1 star
16
  • QZ
    Qusai Zaher
    Jan 5, 2026
    5.0
    Always had a great experience at this location. The staff is really nice and professional
  • EG
    Elmer And Liz Gonzalez
    Nov 9, 2023
    2.0
    Came to the bank for a cash deposit and some change, quite a lot of money, but it was 4:35, the only thing I heard all the time while waiting was the two attendees complaining about the time, deposit slips not being correct, and mumbled at the time. This reminded THAT NEVER DO BUSINESS WITH THEM. Bad customer perception of how not to take care of customers.
  • TR
    Tymere Richardson
    Aug 22, 2022
    1.0
    Hello today how was racially profile at the pnc bank in Fairfax Virginia on Monument drive. I went in and filled out a withdrawal form to withdrawal $900. The teller Sonia was provided my drivers license and my citadel credit card which is a Mastercard. I was asked 6 questions which i answered all correctly. What was your last withdrawal? What was your last direct deposit? When was your last withdrawal? When was your last direct deposit? What is my address? What is your phone number on the account? I answered all these questions correctly and I still was declined my withdrawal I then asked for a manager and was told that Sonia the bank teller was the manager. I then left and came back and I ask for the manager and spoke with Nam the assistant manager who said he would help with the issue but then I was asked to verify my signature again so I did in which I was declined my withdrawal again. I spoke with Ghada the branch manager who then apologized and said she would help and asked for my forms of ID. She then came back and told me that my Pennsylvania driver’s license was fake and she couldn’t verify it with her UV light. I was then declined by the branch manager that my drivers license was fake and she could not give me my money. I then went and got my PNC bank card and credit card and then they began to ask more questions about my personal information and asked why am I in this area? After 25 mins they then proceeded with the withdrawal. I was racially profiled today and I do not appreciate being a racially profile when I provided all the identification that is in the PNC policy on their website I am extremely frustrated by this matter and this is extremely unacceptable
  • BH
    Bri H
    Sep 13, 2019
    1.0
    Horrible experience at this location. I feel like I’m annoying them with my business. One rep messed up a crucial wire transfer and didn’t alert me. I was alerted by my colleague and made to appear irresponsible!! Could have ruined my business
  • KU
    Konstantin Uzhinsky
    Mar 17, 2017
    4.0
    Good bank, good service.

Frequently Asked Questions About PNC Bank

What are the operating hours of PNC Bank at Fair Lakes?

PNC Bank at 12179 Fair Lakes Promenade Dr is open Monday to Friday from 9:00 AM to 5:00 PM and is closed on weekends.

Where is the PNC Bank branch located in Fairfax, VA?

The branch is located at 12179 Fair Lakes Promenade Dr, Fairfax, VA 22033.