Truist

3.4
19 reviews

About

BankTruist
At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.

Location

Truist
4999 SEMINARY RD, ALEXANDRIA, VA
22311, United States

Hours

Reviews

3.4
19 reviews
5 stars
10
4 stars
1
3 stars
1
2 stars
1
1 star
6
  • DL
    Denise Lemay
    Jan 24, 2020
    5.0
    There are times when you must acknowledge a job well done and this is one of those times. I needed information sent in a hurry from the bank. I spoke with Yerlis Guevara and explained the sense of urgency. She sent the information needed in record time. I can't thank her enough, I know this is her job but she was kind and understood my stress level and how important this was. I have never had a bad experience at this bank and I have been a customer since 2005. Thanks again for your hard work.
  • ZA
    Zele Atlaw
    May 16, 2018
    1.0
    They have poor customer service

Frequently Asked Questions About Truist

Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.

Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks. Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.

You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)

Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP. Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account. Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.