With over 25 years of experience in the tax & accounting industry, Austen & Kim decided to leave their jobs and start Valley Tax & Accounting in October of 2022. We feel like tax & accounting can be so complicated & boring, that is not who we are! We love that the business allows us to provide better service, pricing, and the flexibility to spend more time with our families.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.