MainStreet Tax & Accounting began in Vernal, UT in 1960. Since 2005, company has experienced 500%+ growth with offices in Orem & Vernal. In January 2019, longtime employees, Glen Zaugg & Jared Thornock, purchased the company. Glen brings 30+ yrs of management experience & Jared has 10 yrs of business & personal tax experience. MainStreet expanded once again, creating a new Division, MainStreet Financial Services, offering Retirement Planning, Financial Advisory & Insurance Services through Avantax Wealth Management℠. MainStreet Financial Services is not affiliated with Avantax Wealth Management. The advisors at MainStreet Financial Services are affiliated with Avantax Investment Services℠
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.