There are two Cowboy State Bank locations in Sheridan County – on Grinnell Plaza in historic downtown Sheridan and on Hwy 14 (Dayton Street) in Ranchester. Each location offers full-service banking (including online banking, online bill pay, and identity theft protection) and provides timely local decision-making on loan requests. Many of our 16 employees have been with the bank over 10 years.
The Cowboy State Bank slogan is “Banking the Cowboy Way” – which to us and our customers means banking with honesty, integrity, and diligence. And we’re a community bank, which is exactly what many of our customers want.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.