PNC Bank

Reviews

• SC

  Samantha Cicci

  May 30, 2026
  1.0
  My husband and I were trying to deposit money into the morgantown bank Saturday around 5:45. The ATM Machine ate his debit card as well as the money we’re trying to deposit and crashed while it was counting the cash. We called the customer service line to try to report the incident and they were closed. We tried to call again and we couldn’t get through the promps without repeatedly starting over. This is now the third time this has happened to us with PNC Bank at various locations. We are hoping we can get his $2,000 back on Monday. These ATMs are awful.
• AF

  Aaron Floyd

  May 26, 2026
  1.0
  rude, unprofessional staff that seems rather clueless. Do better and get your act together
• RH

  robin hurst

  Apr 20, 2026
  5.0
  The tellers and bankers are very friendly and very helpful. I didn't have to wait for service and my issue was resolved quickly. It's a great bank!
• EM

  eric montgomery

  Mar 24, 2026
  5.0
  Very friendly, helpful branch
• AA

  ADAM BARGER (ADAM)

  Feb 3, 2026
  1.0
  1 Star – Hypocrisy, intimidation, and a long history of misconduct I received a call from PNC Bank where they explicitly stated the call was being recorded. When my company informed the PNC executive that we would also be recording—for accuracy and protection—we were suddenly told that PNC policy prohibits them from being recorded. That is either a misrepresentation or an outright lie. You don’t get to demand unilateral recording power while denying it to the other party. That’s not professionalism; that’s intimidation. What makes this worse is that PNC’s behavior fits a documented pattern. PNC Bank has previously entered deferred prosecution and regulatory settlements related to illegal and improper conduct, including failures tied to compliance and oversight. The bank has also faced multiple lawsuits and enforcement actions alleging fraudulent and deceptive practices, resulting in substantial fines and settlements over the years. This isn’t speculation—it’s public record. So when a PNC executive hides behind “company policy” to avoid transparency, it raises serious red flags. If your practices can’t withstand mutual documentation, maybe the problem isn’t the recording—it’s the conduct. PNC presents itself as a trustworthy financial institution, but interactions like this suggest otherwise. Businesses should think carefully before dealing with a bank that demands accountability from others while refusing it themselves.

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