First Exchange Bank first opened our Morgantown, WV branch in 2002 on University Avenue. In 2022, we relocated to a new building down the street and transformed our Morgantown branch to a state-of-the-art banking center. We are proud to be part of the “Fastest Growing Small Town in the Country.” Visit us in the Suncrest area of Morgantown and check out our digital banking and innovation hub.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.