Fairmont Federal Credit Union is a not-for-profit financial organization, democratically controlled, owned, and operated by our members for the benefit of all who belong.
We operate 9 regional branches with over 120 employees. We are currently one of the fastest growing credit unions in West Virginia with nearly $475,000,000 in assets.
At Fairmont Federal Credit Union, our success has been built on our commitment to the credit union philosophy of "People Helping People!" This is your credit union; the more you participate the more you share in its benefits. Remember, the Credit Union does not profit ... our members do!
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.