Johnson Financial Group’s 555 Main Street branch can be found within The Johnson Building in the heart of downtown Racine, overlooking the shores of Lake Michigan. The building houses the corporate headquarters of both Johnson Financial Group and Johnson Outdoors. It also is home to a Johnson Outdoors retail store and the Red Onion Café. Offering picturesque views of Lake Michigan, the branch is near other downtown Racine landmarks, including the Racine Art Museum, Racine Civic Centre and Sam Johnson Parkway.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.