AbbyBank is proud to be located in the city of Medford, Wisconsin since 2016. AbbyBank established a branch in Medford in the fall of 2016 from an acquisition transition with Fidelity National Bank, adding two new locations to our footprint, one of which is our branch conveniently located on South 8th Street, also known as State Highway 13, on the corner of Clark Street in the city of Medford. This location features two drive-thru lanes with a drive-up ATM and houses approximately 20 employees. It also has a community room that is available for free to business customers and nonprofit organizations and for a nominal fee to other business users.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.