PNC Bank

Reviews

• CG

  Chris Glez

  Jun 10, 2024
  5.0
  Son muy amables y aunque no parezca hay quien hable español 🤣
• JJ

  Jess Jones

  Feb 1, 2022
  5.0
  Thank you for your hard work ❤️🙌🏻
• JP

  Jean Parish

  Jan 19, 2022
  1.0
  Wait time for customer service is incredibly long. Had an issue with a check that PNC would not deposit but deposited the same type of check in the past with no issues. Was told it was the atm, then told it was the check itself. Someone else said it was unreadable although it was typed. Etc…..I received different stories as to why from different people. Manager knew issue was time sensitive. Was hung up by associate when I asked her to stay in the line to confirm with customer service what she told me. Spent hours on the phone to resolve issue — most of which was spent on hold and just get another different answer from someone else. No call back option anymore from customer service so you are at their mercy during a work day. Still waiting for an email from manager so I can have something in writing to explain how a check can be cashed to pay a bill. Not at all how I want to be treated from an institution that holds my money. Will be changing banks. If I could rate lower than a 1 I would.
• TB

  Tapan Bhavsar

  Jul 21, 2018
  2.0
  I called the branch to inquire about opening checking acxount... I was put on hold and finally I dropped the call after waiting for 5 minutes as there was no one who could answer..guess this branch is super busy ..