PNC Bank

Reviews

• KL

  Kathy Laessig

  Oct 2, 2026
  5.0
  They are THE MOST HOSPITABLE BANK I HAVE EVER BEEN IN! I AM 70 YEARS OLD AND I AM VERY IMPRESSSED WITH PNC BANK
• CM

  chuck madsen

  Sep 19, 2026
  5.0
  Really stepped up when i asked them too. Very happy i switched to PNC
• RK

  Robert K

  Sep 1, 2026
  1.0
  The larger this bank gets, the farther they get removed from the customer.
• JP

  Jean Parish

  Jan 19, 2022
  1.0
  Wait time for customer service is incredibly long. Had an issue with a check that PNC would not deposit but deposited the same type of check in the past with no issues. Was told it was the atm, then told it was the check itself. Someone else said it was unreadable although it was typed. Etc…..I received different stories as to why from different people. Manager knew issue was time sensitive. Was hung up by associate when I asked her to stay in the line to confirm with customer service what she told me. Spent hours on the phone to resolve issue — most of which was spent on hold and just get another different answer from someone else. No call back option anymore from customer service so you are at their mercy during a work day. Still waiting for an email from manager so I can have something in writing to explain how a check can be cashed to pay a bill. Not at all how I want to be treated from an institution that holds my money. Will be changing banks. If I could rate lower than a 1 I would.