Bay Bank was founded in 1995 by the Oneida Nation and a group of five Green Bay area business men. They intended to provide the Green Bay area community with a locally controlled financial institution. This institution would be free from bank mergers and consolidations that were becoming common to the larger financial institutions.
Bay Bank is committed to exceeding customer expectations by providing exceptional customer service. The true care and concern for customers portrayed by representatives of Bay Bank is what makes this bank a true competitor in the financial market. Representatives deliver sound financial advice while assisting customers with the personal respect they deserve.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.