Royal Credit Union’s Eau Claire Mortgage Operations Center is conveniently located off Birch Street near Business Highway 53. The Mortgage Operations Center is open by appointment only for meetings with Royal’s mortgage and home equity line of credit teams. The Mortgage Operations Center is used as a hub for mortgage and home equity office operations and Member appointments. This operations center gives Royal Credit Union Members a central location in the Chippewa Valley to sign papers or meet in person with Royal’s mortgage lending professionals, although mortgage lending team members remain available at all other Royal offices as well.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.