The Black Earth office is located just down the road from local landmark The Shoe Box, and has been serving Lake Ridge Bank customers since 2010. Black Earth offers a full range of personal, business, and wealth products and services. This location is a food pantry-collection site for the Heights Unlimited Community Resource Center, which provides basic necessities for the community, and is close to the Depot Museum, which features historical displays and artifacts of the area.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.