At 1st Security Bank, we take a personal approach to our work. We live in the communities we serve, which is why our branches are uniquely tailored to — and involved with — their communities. We believe that relationships make the difference, and that’s what sets 1st Security apart. From mobile banking to lines of credit to our home lending experts, the 1st Security difference is clear: Service that is personal but never pushy, assistance that is knowledgeable but never “know-it-all,” and an attitude that is friendly but never phony.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.