Headquartered in Richland, Washington, Gesa Credit Union is one of the state’s largest not-for-profit financial cooperatives. More than 292,000 members across the Pacific Northwest rely on Gesa for full-service consumer, mortgage, and business banking. We operate branches throughout Washington, Oregon, and Idaho, along with student-run branches at Washington State University and in dozens of Washington high schools.
For more than 70 years, Gesa has invested deeply in local communities—supporting schools and students, firefighters, law enforcement, healthcare workers, educators, veterans, and a wide range of community organizations.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.