Since 1890, Banner Bank remains committed to being the best provider of financial services in the West. Throughout our history, we’ve focused on delivering competitive financial services to the clients we serve. Our motto, ‘Do the right thing,’ is much more than a slogan at Banner Bank. It’s truly what we expect of our employees and one another as colleagues.
Banner Bank is heaquartered in Walla Walla, Washington, with locations throughout Washington, Oregon, Idaho and California.
Worst customer service ever I wish there was negative ratings
PT
Phil Teller
Nov 3, 2014
5.0
We had our commercial accounts, our personal accounts, our business line of credit, even our mortgage at one of the large consumer banks, (Starts with a W ends with an F ). I got bent over a bike rack there, and they refused to solve a huge problem they had created. That was the last straw, so I went down the street to Banner Bank. I met Cheryl there and told her how much I hated banks, she said "Let me see what I can do to change that." and then went to our "consumer bank" (sounds like Hells Cargo) and personally transferred all our accounts to Banner. Banner Bank gave us a better interest rate on our business loan, better returns on our investment accounts, and welcomed us to a world of responsible banking we had not seen in decades. We have never looked back. I am continually amazed at the magic Banner can provide when we need them most. We recommend Banner to everyone we know, and do not have words to explain our complete satisfaction, and loyalty to Banner Bank. And they did it again this morning. We lost a CREDIT card over the weekend, and when we called it in to the credit card customer service center, they cancelled my DEBIT card even though I gave them the credit card account number. I found out the following day that the CREDIT card was still active so I called again and they cancelled that as well, telling me that I now had no access to either CREDIT or DEBIT the day before we leave to go on a 5 day road trip. Two hours on the phone with the card company trying to solve their error to no avail. This morning I went to Banner Bank and Cheryl solved it in 5 minutes. My debit card has been re-activated, (I was told a number of times by the card company that couldn't be done under any circumstance ) and a new credit card on the way. THANK YOU AGAIN BANNER BANK! Banking as banking SHOULD BE! Just another example of one company, (unlike so many others,) that understands the importance of professional service, and of keeping quality employees like Cheryl, and giving them the power to make decisions in the best interest of the clients.
What are the regular business hours of Banner Bank in Redmond?
Banner Bank in Redmond is open Monday through Friday from 9:00 AM to 5:00 PM and is closed on Saturdays and Sundays.
Does Banner Bank in Redmond offer drive-through banking services?
Yes, Banner Bank features drive-through banking services available Monday through Friday from 9:00 AM to 5:00 PM.
Is Banner Bank open on public holidays?
Banner Bank in Redmond is closed on major holidays including November 11, November 27, and December 25, 2025.
How can I contact Banner Bank in Redmond?
You can reach Banner Bank in Redmond by phone at +1 425-869-8558 or email at bannerbank@bannerbank.com.
Where is Banner Bank located in Redmond?
Banner Bank is located at 7950 164th Ave NE, Redmond, WA 98052, USA.
Where can I find more information about Banner Bank online?
Visit Banner Bank's website at https://locations.bannerbank.com/wa/redmond/7950-164th-ave-ne or their LinkedIn page at https://www.linkedin.com/company/banner-bank/.
Are there dining options near Banner Bank in Redmond?
Yes, nearby dining options include NW Brewhouse & Grill, Victor's Celtic Coffee & Roasters, Shalimar Indian Restaurant, Jersey Mike's Subs, Biryani Bowl, Three B’s Burgers, and Feed Co Burger, offering a variety of cuisines.
What educational or service-oriented places are close to Banner Bank in Redmond?
Nearby services include Mathnasium of Redmond for tutoring, Centro Cultural Mexicano as a cultural center, and 24 Hours Locksmith Redmond for locksmith services.
What is the motto of Banner Bank and how does it reflect their service?
Banner Bank's motto is ‘Do the right thing,’ which guides their commitment to delivering competitive financial services and ethical conduct among employees.
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