Banner Bank

Reviews

• KK

  K

  Mar 12, 2026
  1.0
  So tired of Banner Bank and their terrible customer service. Ive had my account with them for nearly 14 years but will be closing it soon. The last straw was calling this branch to seeing if they had pesos - they didnt but it was understandable since it was such short notice. But the person I spoke to said that Id still be able to use ATMs in Mexico so no problem. I get to Mexico and my card didnt work at a single ATM machine so I had to use my Chase card...which cost me $5 each time. Called the branch back today to essentially ask for them to cover the cost of the atm fees since thats the one "perk" of banner bank is having them waived. Instead, the person I spoke with said that she told me that I had to call a 1-800 to tell them I was going out of the country (she didn't) and then she said that it didn't really matter since Banner only waves two ATM transaction fees (a year? Ever?). Although I cant even remember the last time I used an ATM so it actually would have been nice to be credited those two transaction fees. Long story short - Im so disappointed in how Banner Bank has conducted their business the past few years and its clearly time to just fully transfer to a mainstream bank with better customer service.
• LP

  Lynette Prudnick

  Feb 28, 2026
  5.0
  Great
• MM

  Melike Myers

  Dec 4, 2023
  5.0
  Banner Bank at 212th Street SW Edmonds, WA. Turn onto right after existing Hwy 99.
• CH

  chris hagen

  Mar 5, 2021
  1.0
  I opened an account shortly after my son was born as a savings account for him. After moving to a new home and never getting any correspondence from Banner bank (ever), I stopped to confirm they had the correct/new address information (this was years ago). For a variety of reasons, I hadn't deposited or withdrawn anything for a few years. Long story short: due to inactivity, Banner bank sent my money to the state, closed my account (they literally had no information on account at bank) and essentially told met that I can file with the state of WA for "unclaimed property/cash". Was told basically that I would have been better off burying it in ground or hiding in a safe. Thanks for squandering my son's money Banner, I will never forget this experience. If I don't find my son's money that you sent off to the state without any notice, you can rest assured that I'll be telling everyone I can about this. I share this also as a future warning to people who have intermittent banking, beware inactive accounts and Banner bank.
• AR

  Alyssa Rendon

  Aug 2, 2017
  1.0
  Had the worst expirence ever and only been with the bank a week. The initial bank was great and came into this location and it almost ruined my day. Thank god I won't be coming here. Even going back to my old bank!

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