Banner Bank

Reviews

• GK

  Gino Kashking

  May 21, 2026
  5.0
  I had a few damaged $100 bills that no banks were willing to accept or exchange in canada. So, i went across the border to Banner Bank location in Blaine. They took the time to conduct a thorough review of the worn-out bills and, after careful verification, accepted and exchanged all of them for new ones. So, now i can send these new bills back to my parents. Thank you guys so much for your help!!!!
• VD

  Vic Davis

  Dec 1, 2022
  5.0
  Always friendly professional service and excellent ability to take care of Canadian clients such as myself. A top notch bank by any comparison
• CH

  Chad Ho

  Jul 14, 2021
  3.0
  Updated review: 5 stars for Nancy the new bank manager for making it right and restoring my account and 1 star for the bank for an aggregate score of 3 stars. Tip for new and existing clients, electronic monthly statements are free, the default is paper statements and you will be drained $2/month unknowingly like I did. While I don't agree at all with the bank's business practices. I definitely appreciate Nancy knowing the value of customer service. I'm a service technician and the key to exceptional service is really simple if you can answer this question: Would you treat your customers with the same integrity as your friends and family? Original review: This was the most frustrating experience as a Canadian opening an account here. Word of warning, their "no fees and no minimum balance" is FALSE. Because of the COVID border restrictions the past year I was unable to make physical deposits and withdrawals so I did everything online thru PayPal into my Banner account. Apparently Paypal transactions don't count towards account activity which makes no sense, so after a year they started to drain me $5 per month and closed my account with no word of warning. I explained the situation to customer service and the branch manager and they were unrelenting and uncaring about how the COVID restrictions prevented my ability to go down there to keep it open, they refused to refund the fees they charged me. After jumping thru more hoops and filling out the dormancy forms to keep my account open, I found out months later my account was closed. First the excuse they used was data breach hack(why do clients get punished when the bank has weak cybersecurity?) and then now its for having a "$0 balance for more than 7 days" again with no word of warning. This is absurd because the $0 min balance bank accounts in my country which is advertised as such will never close your account for zero balance, ever. The ones that do require a min balance are upfront about it and will give you a warning within 1 year, while Banner bank here is 7 days?! How is that even remotely reasonable? They will make up any new rule or reason to shut down your account as they see fit with no remorse and no warning. Until they stop these unscrupulous business practices and shutting down accounts for no reason and using whatever excuse they can fabricate, they will continue to lose more long time clients like me.
• RB

  ReloNavigator Bellingham

  Sep 15, 2014
  5.0
  Banner Bank in Blaine and Ferndale demonstrate great customer service. Look for Nancy S., when you visit either of the Bank Branches. Both Branches are in the "Established Professionals & Trusted Network" of ReloNavigator.

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