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InFirst Federal Credit Union, headquartered in Alexandria, VA, is a member-owned cooperative, providing financial solutions to many active and all retired federal employees, associations, and businesses, members of the InFirst Responders Foundation, Inc., along with anyone who lives, works, worships, or attends school in most of Botetourt, King George, Salem, Roanoke and Vinton, VA, and their immediate family members. Originally chartered in 1935, InFirst FCU has 8 branches, and serves more than 14,000 members nationwide with assets of over $225 million.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.