Headquartered in Roanoke, VA, Freedom First Credit Union has been a trusted financial institution serving the community since 1956. Dedicated to empowering individuals with financial freedom, their wide array of products and services aims to help everyone from young professionals to retirees achieve their financial goals. Visit their website to explore membership benefits, secure banking solutions, and experience the personalized service that sets Freedom First apart.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.