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One of our oldest links to Chesapeake Bank's 100-year history is our branch in the town of Lively, located in Lancaster County. The Lively Branch is located on the corner of the only stoplight in town and features a “walk-up window” which is used quite often. Some customers visit the drive-in on horseback, and the branch is noted for its butterscotch lollypops. Visit the quaint Lively Branch sometime soon at 2824 White Chapel Road.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.